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Ice Cream Pastry Chef

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Job Description - Ice Cream Pastry Chef

Are you looking for a hands-on, management career opportunity that is both fun and challenging?  Do you have what it takes to successfully manage and have meaningful influence over a dynamic team?  This role is for our coming-soon flagship location on 16th Street in Denver. Our current target for opening is late spring 2026. While this location is still undergoing buildout, our goal is to begin training for this role at other Sundae locations in the mountain region. We are looking for a highly adaptive individual who can thrive as part of an ambitious leadership team.

 

·        Annual Compensation Range: $65,000-$68,000 (salaried, exempt)

·        Annual reviews and performance-based raises

·        3 weeks of Paid Time Off each year, with rollover opportunity

·        Group Health Insurance benefit (50-100% employer contribution to premiums)

·        Dental Insurance benefit (50-100% employer contribution to premiums)

·        401k retirement plans with generous company match

·        Free treats and product discounts 

·        Individualized mentorship and growth opportunities

·        Fitness reimbursement benefit

Who are we?

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission—To Share Joy, One Scoop at a Time.  We are a friendly face, a familiar product, a welcoming smile, and part of the community.  We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement.  Sundae is the team you can depend on and the company to which you can entrust your career.

 

We are searching for a candidate who is:

·        Highly skilled in pastry and baking applications

·        A passionate leader who leads by example and welcomes the challenges of managing others

·        Self-motivated and can manage autonomously

·        Organized and time/task management focused

·        A confident problem solver in high pressure situations

·        Coachable and receptive to feedback

·        A great team player who goes where needed to ensure success

** We are eager to invest in a great fit and let your talent shine.

ROLE RESPONSIBILITIES

  • Manage all production aspects of a commercial ice cream production facility, including baking operations
  • Oversee the hands-on classroom operations, ensuring operational and customer success
  • Lead a team of 5-15 production team members and classroom instructors by demonstrating exemplary professionalism, presentation, time management, teamwork, and product standards
  • Recruit, hire, and train talented team members including pastry cooks, cake decorators, and classroom instructors
  • Ensure operational success through adequate staffing; support business requirements by being available for on call and emergency coverage
  • Execute high-quality ice cream, sorbet, sauces, and baking production standards while meeting heavy volume demands and controlling costs
  • Sustain operational inventory levels and product cost by placing regular vendor orders, monitoring waste, controlling portion sizes, and accurately tracking outgoing and incoming transfers
  • Maintain exceptional cleanliness, organization, and appearance throughout the facility
  • Oversee and maintain accurate production records, including tracking usage and production rates
  • Monitor seasonal sales trends to adjust ideal staffing schedules while controlling labor costs
  • Meet or exceed food safety requirements as established by local and state health departments and industry best practices; food safety management and HACCP certifications may be required
  • Contribute to and participate in new recipe and product development
  • Collaborate with the Retail General Manager on shared responsibilities, including inventory, ordering, & cleanliness projects
  • Collaborate with the Marketing & Events department on content creation, event production, and classroom & product marketing
  • Participate in and contribute to regular staff, management, and leadership meetings
  • Perform administrative tasks required for department operations, including but not limited to payroll reporting, performance documentation, and scheduling 

This list is generally descriptive and is not entirely inclusive.  You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere. 

  • 3+ years of foodservice experience required
  • 1+ year of baking and pastry experience required
  • 1+ year of foodservice management experience required
  • High school diploma or equivalent
  • Strong work ethic, excellent time management, and problem-solving skills
  • Proficient computer, software, and technology skills
  • Valid Food Safety Manager certificate or equivalent (may be obtained within 60 days of hire date)

 

ROLE PHYSICAL REQUIREMENTS

  • Move, traverse, or remain in a stationary position for up to 10 hours
  • Constantly use manual and automatic foodservice equipment
  • Regularly move up to 25 pounds for a distance of 50 feet or more
  • Occasionally move up to 50 pounds for a distance of 25 feet or more
  • Occasionally ascend/descend ladder to clean or lift items stored above
  • Occasionally position self to clean, maintain equipment, and retrieve items below counter height

·      Starting salary range: $65,000-$68,000

·        Annual reviews and performance-based raises

·        3 weeks of Paid Time Off each year, with rollover opportunity

·        Group Health Insurance benefit (50-100% employer contribution to premiums)

·        Dental Insurance benefit (50-100% employer contribution to premiums)

·        401k retirement plans with generous company match

·        Free treats and product discounts 

·        Individualized mentorship and growth opportunities

·        Fitness reimbursement benefit

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