Job Description - Ice Machine Installer / Service Technician
Ice Machine Installer & Service Technician
Chicago, IL
Overview
Ice Town is looking for an Ice Machine Installer & Service Technician. This role involves troubleshooting, diagnosing, and repairing ice machine equipment at customer locations. Our technicians also perform preventative maintenance (PM) inspections and respond to emergency service calls for equipment, including reach-in and walk-in coolers and freezers.
Essential Responsibilities
Install, Troubleshoot, Diagnose, and Repair Commercial Ice Machines
Treat customers and employees with respect, courtesy and professionalism
Complete service calls on time
Communicate effectively with customers, manager, dispatchers, and sales
Participate in a normal rotation of after-hours and weekend on-call schedule
Identify new customers and additional opportunities within existing accounts
Maintain Service Vehicle
Order Parts and Complete Required Paperwork
Attend Training Sessions
Other Duties as Assigned
Qualifications
Previous field experience working with Scotsman & Manitowoc Ice Machines, or with a recent degree from a technical HVAC school (or related military) experience
Strong electrical, electronic, and mechanical skills
Extremely strong customer communication skills
100% dedication to working hard, being on time, and staying organized
Maintain a good personal appearance
Pass Drug Screen and Background Check
Maintain a Valid Driver License with a good driving record
Must be 18 years of age
Preferred Qualifications
Experience with Commercial Ice Machines
Experience with Scotsman & Manitowoc Ice Machines or a willingness to learn commercial Ice Machine Repairs & Installation.
CFESA certification and related Training
EPA Universal Certification
Computer literate
Benefits of Joining Our Team
Competitive Hourly Rates and Overtime Pay
Company Vehicle
Company Cell Phone/Tablet
Medical and Dental Benefits
Life Insurance
PTO
401k & Company Match
Technical Training
Initial issue of Service Uniforms
Stable Customer Base and Consistent Work
About Ice Town
Since 1985 Ice Town has specialized in leasing, servicing & maintaining ice-making equipment servicing all of metropolitan Chicago and the surrounding suburban Illinois communities, including Northwest Indiana, Southern Wisconsin, and more. We handle all brands, capacities, and types of ice equipment, from small under-counter machines for your home or office to large cube, flake, and nugget ice makers and dispensers. Let us know if you want to be part of our team! To learn more, please visit us at:
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