ICQA Supervisor - 2nd Shift

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

2nd Shift, Tuesday - Friday, 4:30pm - 3:00am 

We’re always on the lookout for leaders like you who will provide guidance and education, while ensuring organizational policies and procedures are followed. As the Quality Supervisor, you will establish, implement and maintain the processes for Inventory Control and the Quality Management System (QMS). Your attention to the small details and work ethic will ensure our operations run smoothly. We’ll give you the support you need to excel at work and the resources to build a career that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Supervise the Inventory Control and Quality Assurance teams


• Maintain inventory records and reconcile discrepancies


• Execute the QMS according to documented policies and procedures, meeting the requirements of the applicable international quality standards


• Review the QMS at planned intervals to ensure its continuing suitability, adequacy and effectiveness, including assessing opportunities for improvement and the need for system changes


• Provide high-level reporting on the performance of the system and any recommendations for improvement


• Serve as the site audit authority for all internal and external company audits


• Post all company quality policies and address policy training to make sure it is understood, implemented and maintained at all levels


• Establish and maintain procedures to meet company and customer commitments


• Ensure that facility/departmental training, status and setup are reviewed at the required frequency and that training requirements are met in a timely manner


• Execute corrective and preventive actions, including initiation and recommendation of solutions and project management; verify solution has been implemented until defect has been corrected


• Implement quality initiatives at facilities as required


• Facilitate conflict resolution and enforce company policies and procedures


• Train, motivate and lead others within area of responsibility


• Lead weekly accountability meetings with team

What you need to succeed at GXO:

At a minimum, you’ll need:

• 2 years of relevant work experience


• Experience with Microsoft Office and computerized scanner equipment


• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• Bachelor's degree in Logistics or a related field


• 2 years of managerial/supervisory experience 


• Bilingual English/Spanish


• Experience in an AS9100 or ISO environment


• Warehousing or Third-Party Logistics (3PL) experience


• Experience with Warehouse Management Systems (WMS); material handling equipment and storage medium, distribution and inventory management; ERP systems, LEAN warehousing, ISO, QMS and meeting facilitation


• Knowledge of OSHA, Environmental Health and Safety, and Material Safety Data Sheets regulations and compliance


• Ability to generate quality metrics and reports

This job requires the ability to:       

• Lift objects of various shapes, sizes and weights


• Stand, sit or walk for extended periods of time


• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

#LI-LA1

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.