ICT Infrastructure Engineer

Role: ICT Infrastructure Engineer

Location: Murarrie, Brisbane, QLD

Employment Type: Full-time, Permanent

At Goodstart, our 16,500 Goodstarters across nearly 700 centres rely on secure and reliable technology every day. It enables our educators and support teams to focus on what matters most - giving 70,000 children the best possible start in life.

We are seeking two ICT Infrastructure Engineers to help design, support and optimise the critical technology platforms that keep Goodstart connected, secure and ready for the future.

Reporting to the ICT Infrastructure Manager, you'll be part of a team responsible for delivering secure, reliable and scalable technology services that support Goodstart's centres and support offices across Australia. This is an opportunity to apply your infrastructure expertise in a purpose-driven organisation while working with modern cloud technologies, driving continuous improvement, and helping shape the future of technology at Goodstart.

Your Impact:

• Build, maintain and optimise Microsoft Azure, Microsoft 365 and related infrastructure services


• Implement infrastructure solutions aligned with Goodstart’s architecture, security, governance and technology standards


• Support hybrid connectivity across on-premises environments, Azure and Meraki SD-WAN


• Deploy and maintain infrastructure-as-Code and drive automation through Azure DevOps


• Investigate and resolve infrastructure incidents, performance issues and service requests


• Support infrastructure patching, backups, monitoring, disaster recovery activities, while maintaining accurate technical documentation and CMDB records


• Apply security controls, support least-privilege and conditional access, and assist with vulnerability remediation and DR testing


• Automate repetitive operational and deployment activities to improve efficiency and service reliability


• Work with vendors and managed service partners to support agreed service levels and deliverables


• Contribute to Goodstart’s infrastructure roadmap, continuous improvement initiatives and technology uplift activities

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs


• Salary packaging benefits available through AccessPay (eligibility applies)


• Access to discounted childcare (up to 15%)


• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price


• Discounted health care and access to employee wellbeing program with BUPA


• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.


• Free annual flu shot (optional)


• Option to purchase extra leave for even greater work life balance  


• First Nations Support and Cultural Leave


• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes


• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• 5+ years’ experience administering and supporting infrastructure services across Azure, Microsoft 365, networking or hybrid enterprise environments


• Strong scripting, automation and operational troubleshooting skills


• Experience delivering secure, reliable and well-documented infrastructure solutions


• Strong communication and stakeholder engagement skills, with the ability to translate technical concepts for non-technical audiences.


• Exposure to technologies such as Intune, Defender, Meraki, Azure DevOps, LogicMonitor or ServiceNow will be highly regarded


• Experience with infrastructure lifecycle management, monitoring, backup, patching and disaster recovery practices


• Current Blue Card


• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email [email protected]

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform