ID/DD Case Manager

Village Behavioral Health (VBH) is a licensed behavioral health organization providing residential facilities for the ID/DD population and mobile crisis intervention services. Our mission is rooted in the belief that "it takes a village" to foster healing, stability, and recovery. We are dedicated to delivering high-quality, person-centered, trauma-informed care to our clients and residents. 

 
Hybrid - In Office, Residential Homes, Remote

25-50% Travel Required 

 
Salary Range: 50,000 - 58,000 USD (DOE)

The ID/DD Case Manager serves our residentials clients by assessing service needs, developing individualized plans, serve liaison to clients, their loved ones, and local service providers and programs, monitor ongoing client needs and advocacy.

Core Responsibilities:

• Coordinate residential placement for new and existing clients in partnership with residential organization staff. 


• Assess the service needs of adult residential clients with intellectual & developmental disabilities.


• Develop individualized service plans (ISP) and crisis intervention plans with consideration of clients' specific needs, goals, and preferences. 


• Partner with residential support staff and leaders to identify routine needs and concerns, individuals' milestones, crisis, etc. 


• Connect clients to community services that promote clients' individualized goals. 


• Develop meaningful rapport with clients to create a safe and trustworthy relationships. 


• Proactively engage with clients' authorized loved ones to keep them informed, monitor service delivery and satisfaction, and promote family engagement. 


• Provide education to clients & their families about behavioral health illness, abuse, medication, clinical plans, and available community services. 


• Provide written and oral instruction to direct support staff on individualized care needs. 


• Develop and maintain crisis management plans and coordinate major and minor transition plans. 


• Deliver and/or coordinate crisis intervention services, as needed. 


• Observe and update client records (including physical/mental/behavioral health, medications, and side effects) in EHR systems.


• Assist in developing savings and budget plans in preparation for eventual independent living.


• Contribute to overall improvement of residential services under leadership of Program Manager & Program Director.


• Arrange appointments/service for clients' preventative, aftercare, and follow up care. 


• Advocate for individuals to ensure delivery of needs, preferences, and rights.


• Ensure all federal/state laws, DBHDS regulations, and company standards are met in managing cliens' cases. 

Required Qualifications: 

• Bachelor's degree in Human Service, Psychology, Social Work, Counseling, Sociology or equivalent work experience 


• 4+ years experience managing caseloads for individuals with intellectual/developmental disabilities (ID/DD)


• Valid Driver's license with acceptable driving record & reliable transportation 


• Effective written & verbal communication skills amongst various demographics


• Conflict management and problem-solving skills


• Ability to prepare case related reports including outcomes, successes, and challenges


• Ability to connect with clients and assess individual needs 


• Experience with MS Office 265, EHR systems, and Notable (or ability to learn) 


• Knowledgeable of clinical assessment methods


• Ability to partner with local service providers and coordinate client care 

Preferred Qualifications: 

• Certified Case Manager credential  


• 6+ years of experience as a case manager
  

We offer all full-time employees with the opportunity to enroll in our comprehensive benefits package - including medical, dental, & vision coverage, life insurance, 401k, PTO (including paid holidays), and professional development assistance.

Village Behavioral Health is an equal opportunity employer.