Identity Governance Administration Analyst

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

Position Summary

We are seeking a highly skilled Identity Governance Administration Analyst.  This individual will play a critical role in governing user access, driving identity governance initiatives, supporting compliance requirements, and partnering with technology and business stakeholders to strengthen security controls across the organization. This individual will be responsible for administering, optimizing, and continuously improving the organization's Identity Governance and Administration (IGA) program.  The analyst partners closely with Information Security, IT Operations, HR, Compliance, Internal Audit, and business stakeholders to reduce access-related risk and maintain a strong security and compliance posture.

Key Responsibilities

Identity Governance & Administration

• Manage and support enterprise Identity Governance and Administration (IGA) solutions.

• Design, implement, and maintain role-based access control (RBAC) models and access governance standards.

• Design, implement, and maintain Segregation of Duties (SoD) policies and controls.

• Ensure timely and accurate user provisioning and deprovisioning across enterprise systems and applications.

• Troubleshoot provisioning failures and entitlement issues. 

• Support IAM policy development and governance framework improvements.

• Drive continuous improvement initiatives to enhance operational efficiency and reduce access risk.

Risk Management & Compliance

• Conduct access risk assessments and entitlement reviews to identify excessive, unauthorized, or dormant access.
• Support internal and external audits by providing evidence of access controls, certifications, and remediation activities.
• Identify and address segregation of duties (SoD) conflicts and access control violations.

• Develop and maintain documentation, policies, standards, and procedures related to identity governance.

• Recommend remediation strategies for access control gaps and excessive privileges.

• Troubleshoot and resolve complex provisioning, entitlement, and access governance issues.

Reporting & Analytics

• Develop metrics, reporting, and dashboards related to access governance and compliance activities. 
• Present governance and compliance metrics to management and stakeholders.
• Analyze trends in user access, certification results, policy violations, and audit findings.

Stakeholder Engagement

• Partner with Internal Audit, Compliance, Risk Management, and Information Security teams to support regulatory examinations and audits.

• Collaborate with Security, Compliance, HR, IT Operations, Internal Audit, and application owners to support access governance initiatives.

• Collaborate with business stakeholders to establish and maintain role definitions and access standards.

• Provide guidance and consultation on identity governance best practices and access control requirements.

• Serve as a subject matter expert (SME) for identity governance, access management, and compliance-related activities.
• Mentor junior analysts and support team development efforts.

Required Qualifications

• Bachelor's degree in Information Security, Information Technology, Computer Science, or a related field, or equivalent experience.
• 5+ years of experience in Identity and Access Management (IAM), Identity Governance, Cybersecurity, or Information Security.
• Hands-on experience with Identity Governance solutions, SailPoint, Saviynt, Microsoft Entra ID Governance, Okta, or similar platforms
• Strong understanding of identity lifecycle management, RBAC, access certification, governance controls, and segregation of duties.
• Experience supporting audits and regulatory compliance requirements.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

• Industry certifications such as CISSP, CISA, CRISC, Security+, SC-300, or SailPoint certification
• Experience with workflow automation and system integrations.

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall well-being. Benefits include competitive compensation with performance-based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!

At Rockland Trust, you'll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company's good-faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards, or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.