(1)Handle customer complaint with 8D procedure. (2)Drive quality event root cause clarification and corrective action implementation. (3)Conduct process SPC control and product audit. (4)Non-conforming product control and handling. (5)Review/gating and optimize control plan and pFMEA. (6)Coordinate and preparate for external(customer)/internal audit activity. (7)Consolidate regular quality report and gate NPI/FAI procedure.
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