Imaging Engineer

Description

Make a Global Impact from Right Here in Michigan

When healthcare providers around the world need to diagnose and treat serious conditions, they rely on medical imaging systems. At Block Imaging, we make that possible—by delivering, servicing, and supporting the equipment that saves lives.

We’re currently hiring for the role of Imaging Engineer at our Holt, Michigan facility.

Why Work With Us?

Purpose-Driven Work
Every imaging system we refurbish, every part we ship, and every service we provide helps doctors around the world care for patients more effectively. Your work matters here.

Balance That Works for You
We believe in supporting your home life as much as your professional life. A healthy balance isn’t just encouraged—it’s built into how we lead.

Training and Growth
You don’t need to come from healthcare to thrive at Block. We provide training and growth opportunities for people from all kinds of professional backgrounds.

Our Core Values

• Integrity      – We say what we mean and do what we say.
• Growth      – We take risks, learn constantly, and move forward.
• Honor      – Everyone has worth; we treat people with respect.
• Together      – We’re better when we help one another.

Join a team where people matter and the work makes a difference—around the corner and around the world.

Job Description

Responsible for providing the best quality technical support and service to our medical imaging customers through reconditioning, repairing, installing, inspecting, testing and providing technical troubleshooting for medical imaging equipment. 

Requirements

Outcomes:

• To assure imaging systems are fully calibrated, functioning to OEM specifications, and equipped to meet the needs of our customers.
• To confirm that parts are validated and functioning to OEM performance levels.
• To move the company forward in technical engineering competency.
• To maintain a safe, clean, and functioning facility. 
• To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.

Responsibilities:

• Evaluate medical imaging equipment and parts, including inspection, deinstallation, reconditioning, installation, troubleshooting, and technical support.
• Calibrate and troubleshoot computer systems on the equipment according to OEM specifications. 
• Provide tech support and validation for imaging parts and equipment.
• Continual expansion of knowledge base in the repair, validation, refurbishment, and installation of parts and equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions. 
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site. 
• This position will involve up to 25 percent travel; so, flexibility to travel when needed.
• Other duties as assigned.

Role Competencies:

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
• Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
• Ability to work on concurrent projects and ensure timelines are met.
• Capable of building positive working relationships with team members, customers, and vendors.
• Ability to be flexible and resolve situations with confidence and mature leadership.
• Solution-oriented professional who treats others with dignity and respect.
• Team player who will foster communication among teams and share success.
• Hold self to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Thorough knowledge of safety regulations.
• Exceptional written and verbal communication skills including listening.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.
• Comply with Key Performance Indicators.

Cultural Fit:

Exhibit the Block Core Values of Honor, Integrity, Together, and Growth. Make choices that contribute to the development and reinforcement of the core values. 

Qualifications:

Education: B.S. degree in Engineering or equivalent.

Experience: 3-5 years’ experience in medical imaging engineering or equivalent.

Skills Requirements:

• Mechanical aptitude
• Attention to detail
• Follow-though
• Computer diagnostic software and hardware
• Database entry and management
• Communication, especially listening and speaking
• Self-starter who is productive and has the ability to work cooperatively
• Organization
• Valid driver’s license and proof of safe driving history 
• Submit to and successfully complete MVR and criminal background check and drug screen. 
• Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
• Drivers must comply with on-the-job driver’s safety training if asked to operate rental trucks or fleet vehicles
• Must be 21 or older to drive company vehicle.

Supervisory Responsibilities: This position requires only self-supervision.

Minimum Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources.
• Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting. 
• Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs.
• Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs.
• Physical activity that requires travel and flexibility of schedule. 
• Physical activity that requires keyboarding, sitting, phone work and filing.
• Job may include occasional driving of rental trucks or fleet vehicles.

Environmental Expectations:

• Physical activity that sometimes requires exposure to loud noises that do not require ear plugs.
• Physical activity that often requires exposure to machinery.
• Physical activity that sometimes requires exposure to hazardous materials (MSDS available).

The above information indicates the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at 19 days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing:  Bonuses based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.