Imaging Service Engineer 3

Position Title: Imaging Service Engineer 3 (Confidential Client)

Location: Cleveland, OH | On-site

Employment Type: Permanent

Compensation

• Pay Rate: $48/hr - $65/hr

Benefits

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Our Client offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs


• 401(k) Plan with Matching Contributions


• Paid Time Off and Company Holidays


• Career Growth Opportunities and Tuition Reimbursement


• More extensive information is provided to new employees upon hire.

Company Overview (Confidential)

Our Client is a nationwide healthcare technology management organization. The imaging department supports thousands of pieces of equipment across hospitals, medical centers and physician offices in Northeast Ohio, and is described as a supportive, family-oriented culture with training, professional development, and opportunities to move within the organization.

Position Summary

Take on a vital role in maintaining and advancing cutting-edge medical technology that directly supports patient care and clinical excellence. You will leverage your technical expertise and problem-solving skills to ensure equipment reliability, regulatory compliance, and cybersecurity readiness while collaborating closely with clinical teams and mentoring colleagues.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

The department has approximately 11 team members. The role combines hands-on service work with technical escalation support, modality guidance, staff training, and participation in management meetings, and offers exposure to leadership and potential future management development while remaining hands-on.

Primary Functions

• Perform advanced inspection, troubleshooting, repair, calibration, and maintenance of diagnostic imaging and therapeutic radiation equipment.


• Ensure compliance with regulatory standards and support safety initiatives, documentation, and audit readiness.


• Provide expert technical guidance and mentorship to staff, fostering professional development and consistent performance.


• Collaborate with clinical teams to identify and resolve technology-related issues impacting patient care and workflow.


• Lead or contribute to cybersecurity efforts including risk assessment, incident response, strategy implementation, and compliance with HIPAA and Joint Commission.


• Manage operational and fiscal responsibilities, including purchasing, resource planning, customer relations, and support of business development activities.

Must-Haves

• Education Requirement: Associate degree or bachelor's degree or equivalent experience


• Management Experience: 0-3 years


• Related Experience: 5-7 years


• Experience with diagnostic imaging systems, including modalities such as MRI, CT, digital X-ray, fluoroscopy, C-arms, ultrasound, mammography, and nuclear medicine/PET systems (relevant hands-on imaging service experience; experience with every modality or manufacturer is not required). The hiring team is seeking an experienced imaging service engineer, not someone new to the field.


• Financial acumen to manage complex healthcare technology operations and drive results.


• Excellent communication skills and a customer-focused approach to build relationships across diverse teams and stakeholders.


• Proven problem-solving skills and flexibility to adapt in a fast-paced, regulated environment.


• Deep knowledge of regulatory compliance with experience leading audits, remediation, and staff development.

Preferred Qualifications

• GE fixed and portable equipment experience.


• Bone density system experience.


• Shimadzu red-room experience.


• Philips equipment experience, particularly angiography and portable systems.

Equivalent Experience

Associate degree or bachelor's degree or equivalent experience.