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Imaging Service Engineer I

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Job Description - Imaging Service Engineer I

We are seeking a skilled Imaging Service Engineer I to join our Healthcare Technology Management (HTM) team at a leading hospital in Greensboro, NC. This role focuses on preventive maintenance, troubleshooting, repair, and calibration of diagnostic imaging equipment while delivering exceptional customer service in a clinical environment.

Key Responsibilities:

  • Install, maintain, calibrate, and repair CT, C-arm, portable X-ray, and ultrasound equipment
  • Troubleshoot imaging system failures to minimize downtime and ensure patient safety
  • Collaborate with clinical staff to resolve equipment and workflow issues
  • Document service activities and maintain accurate compliance records
  • Participate in on-call rotation and provide emergency technical support
  • Ensure adherence to regulatory, safety, and hospital compliance standards

Required Qualifications:

  • Associate Degree in Electronics, Biomedical Engineering, or related technical field (or equivalent experience)
  • 3+ years of healthcare equipment maintenance experience OR 1+ year of diagnostic imaging repair experience
  • Proven expertise in troubleshooting and repairing imaging systems
  • Proficiency with diagnostic tools, test equipment, and service software
  • Prior experience working in a hospital or healthcare environment

Preferred Experience:

  • OEM, military, or formal imaging equipment training
  • Strong communication, documentation, and customer service skills

Compensation & Benefits:
Competitive salary based on experience and education, plus a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, holidays, tuition reimbursement, and career growth opportunities.

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