Imaging Services Manager / Radiology Manager

Imaging Services Manager / Radiology Manager

Location: Bellevue, WA
Work Arrangement: Onsite
Employment Type: Full-Time / Permanent

Position Overview

We are seeking an experienced Imaging Services Manager / Radiology Manager to lead a large, multidisciplinary diagnostic imaging department in a medical office setting in Bellevue, WA.

The manager will oversee daily imaging operations, staff performance, staffing, budgets, equipment, patient access, workflow, and continuous improvement.

The department has 35+ employees, with the manager directly overseeing the majority of the team.

This is an onsite leadership position requiring a strong combination of clinical imaging experience and people/operations management.

Key ResponsibilitiesImaging Operations

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  Lead day-to-day operations of the Imaging/Radiology department.

  
  


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  Monitor imaging volumes, patient demand, access, productivity, and workflow.

  
  


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  Manage departmental FTE and non-personnel expense budgets.

  
  


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  Monitor unsigned studies, PACS exceptions, unended exams, and other operational metrics.

  
  


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  Identify workflow issues and implement process improvements.

  
  


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  Address patient/member concerns and resolve operational issues.

  
  


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  Partner with clinical and administrative departments to improve patient care and service delivery.

  
  

Team Leadership

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  Directly manage approximately 60–75% of department employees.

  
  


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  Recruit, interview, hire, onboard, mentor, and develop imaging professionals.

  
  


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  Conduct annual performance reviews and ongoing performance management.

  
  


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  Establish performance expectations and hold employees accountable.

  
  


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  Manage staffing, PTO, schedules, and backfill requirements.

  
  


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  Support employee relations and FMLA-related processes.

  
  


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  Promote employee engagement, retention, professional development, and a positive team culture.

  
  

Equipment & Resource Management

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  Oversee imaging equipment issues, failures, and operational disruptions.

  
  


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  Communicate equipment problems that may affect patient care or department operations.

  
  


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  Ensure appropriate documentation and escalation of equipment issues.

  
  


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  Monitor equipment utilization and imaging capacity.

  
  


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  Develop business cases and capital requests for equipment and operational needs.

  
  

Compliance & Quality

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  Ensure compliance with applicable healthcare, imaging, regulatory, and accreditation standards.

  
  


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  Maintain knowledge of imaging accreditation requirements and healthcare delivery systems.

  
  


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  Promote safe, high-quality patient care and operational excellence.

  
  

Required QualificationsClinical Experience

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  5+ years of hands-on experience as a:

  
  
  
  
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    Radiologic Technologist

    
    
  
  
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    Sonographer / Ultrasound Technologist

    
    
  
  
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    Mammographer

    
    
  
  
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    Nuclear Medicine Technologist

    
    
  
  
  
  


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  3+ years of experience as a Radiology/Imaging Supervisor or Manager with direct reports.

  
  


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  Demonstrated experience conducting employee performance reviews.

  
  


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  Experience participating in hiring, disciplinary, and termination decisions.

  
  

Education

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  Graduate of an accredited diagnostic imaging program, Bachelor's degree, or equivalent directly related experience.

  
  


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  High school diploma or GED required.

  
  

License / Certification

Candidates must hold an applicable Washington State imaging credential, such as:

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  Radiologic Technologist certification

  
  


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  Registered Diagnostic Medical Sonographer (RDMS)

  
  


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  Nuclear Medicine Technologist certification

  
  


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  NMTCB certification

  
  


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  Other applicable Washington State imaging credential

  
  

Additional Requirements

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  Strong knowledge of imaging operations, healthcare delivery, regulatory requirements, and accreditation standards.

  
  


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  Proven ability to recruit, mentor, develop, and retain clinical staff.

  
  


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  Strong performance management and accountability skills.

  
  


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  Experience with staffing, budgeting, scheduling, and operational planning.

  
  


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  Excellent communication and interpersonal skills.

  
  


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  Strong organizational and multitasking abilities.

  
  


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  Demonstrated change-management and process-improvement experience.

  
  


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  Proficiency with Microsoft Office and standard healthcare/administrative systems.

  
  

Preferred Qualifications

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  Experience managing a large medical office or outpatient imaging department.

  
  


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  Experience operating facilities with extended hours, evenings, weekends, or 24/7 operations.

  
  


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  Willingness to participate in a regional 24/7 on-call rotation.

  
  


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  Multiple imaging modality registrations/certifications.

  
  


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  Master's degree or additional directly related experience.

  
  


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  Experience with PACS, imaging workflow systems, and departmental performance metrics.

  
  

Work Environment

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  100% onsite in Bellevue, WA

  
  


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  Manager-level position with significant direct-report responsibility.

  
  


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  No regular travel required.

  
  


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  May require early morning, evening, overnight, weekend, and on-call availability based on operational requirements.