Immigration Reception/ Case Assistant
The Aguirre Law Firm APC has been trusted for providing honest immigration legal services for more than 50 years. We are a law firm that prides itself in providing our immigrant community with trusted legal assistance and excellent customer service.
Our firm is seeking a highly motivated Spanish-speaking Immigration Reception/ Case Assistant to join our dynamitic and collaborative team. We seek someone who is personable, hungry to learn, and eager to work in a team environment where growth is valued and encouraged. We are seeking a team player to help us obtain the best results for our clients and team.
The ideal candidate should have 1-2 years of immigration law experience, have excellent verbal and written communication, and organizational skills, and be detail oriented.
We compensate our TEAM members well by offering competitive wages, PTO, Healthcare+, paid holidays, and more. Our TEAM dynamics allow for upward mobility and professional growth. Our TEAM prides itself in creating an easy learning environment while collectively helping each other through the toughest tasks.
Pay Range: $20 - $27 / hour based on experience and education
Benefits: Medical/Dental/Vision, 401K, PTO,
Job Qualifications and Competencies
- Must be able to speak, read, and write Spanish fluently is REQUIRED
- 1 year Immigration Experience Required - 2 years of Immigration experience is Preferred.
- Ability to take initiative and problem solve
- Excellent verbal and written communication skills
- Excellent phone skills
- Excellent organizational and prioritizing skills
- Attention to detail
- Interpersonal skills and customer service skills required
- Ability to multitask in a fast-paced environment
- Ability to type at least 45 wpm
- Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
- Ability to occasionally lift large case files **with an excess weight of 25 Lbs.
- Must be willing to travel to our Van Nuys Office once a week, or as needed
- Ability to arrive punctually from Monday - Friday 8:30 AM - 5:30 PM & - Work 1 Saturday per month
- Work 1 Saturday that the office is open or otherwise agreed by both Employer and Employee.
Job Description and Qualifications
- Assist caseworkers in document collection from clients
- Assist case managers with case management duties and tasks
- Assist caseworkers by preparing form communications via text/email/letters for clients
- Complete accurate English translations from Spanish of biographical documents or declarations and serve as interpreter as needed
- Assist in processing mail and preparing and mailing out packages
- Assist in completing general tasks, including with copying, scanning, faxing, emailing, and note-taking
- Answer, screen, and forward phone calls in a professional manner and take detailed messages to assist and support the caseworkers
- Assist caseworkers by providing clients with case status and provide timely responses to client’s questions
- Assist caseworkers and attorneys by scheduling appointments
- Work with our case management system by placing notes, reviewing tasks, data entry, etc.
- Efficient communication with case managers & attorneys regarding case issues
- Provide back-up support to the reception team, including answering phone calls, collecting payments, greetings clients, and covering the desk during breaks and lunch breaks.
- Close files by scanning and archiving files in database system
- Travel to our Van Nuys office 1 day a week, or as needed, to assist with USCIS cases
- Have reliable transportation to occasionally travel to the courthouse, post office, or other important errands
You may be asked to take an immigration knowledge quiz and a typing speed test at your interview
Our Goal
The Aguirre Law Firm’s goal is to continue providing the same level of service it has provided to the community since 1970. To continue the family tradition of providing professional, honest and cost effective immigration legal solutions the community can trust.
Our Story
The Company first opened its doors in 1970 under the name of “Arturo Aguirre Business Service”. It was founded by Arturo Aguirre and his wife Maria Castillo-Aguirre, by immigrants for immigrants. The Company has thrived based on its commitment to providing prompt, caring, and understanding services. It has built a loyal customer base on their honest assessments of individual cases families can trust. It is what has kept clients returning and referring their families and friends for years.
In February 2010, the Company officially became The Aguirre Law Firm, a Professional Law Corporation, after Silvia Aguirre, the founder’s daughter earned her law degree. It expanded its services to offer Attorney representation and analysis for the client’s legal needs and is now able to provide greater services for our community.
Today The Aguirre Firm APC remains committed to assisting Immigrants with the same care and understanding the founders have provided since 1970. With the Founders continued insight, leadership, and example, The Aguirre Law Firm looks forward to assisting thousands of immigrants in the many years to come.
Salary :
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