W

Implementation Analyst

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Implementation Analyst



Implementation Manager-Customer Success Team
  • Customer Success • San Mateo
Responsibilities include:
  • Work with customers to understand goals and business processes
  • Provide expert knowledge of our application to the customer
  • During activation, create project timeline and manage the project to meet deadlines and customer goals
  • Provide ongoing support to customers to ensure their success
  • Participate in the design of automating features in Jobvite
  • Drive to continually improve our internal process for customer care
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Document issues using case format in our CRM system and defects in our bug tracking tool
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base
  • Up to 25% travel
Skills and Experience:
  • Prior applicable experience with named or dedicated accounts in a technical support or professional services environment
  • Technical competence including general understanding of IT and enterprise software, specifically ASP (“on-demand”, SaaS), networking, hardware, and implementations
  • A 4 year degree and/or 2+ years of demonstrated industry experience
  • Working knowledge of enterprise integrations including batch interfaces and Web Services
  • IT systems and networking experience with exposure to underlying security issues
  • Demonstrated analysis, problem solving and troubleshooting expertise
  • Solid understanding of Internet technologies, web servers and web proxy servers
  • Ability to multi-task and perform effectively under pressure
  • Comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Ability to manage to service levels and conduct regularly scheduled customer meetings
  • Enthusiasm, strong work ethic and a positive attitude
  • PMP and Salesforce experience a plus
Nine to fivers need not apply.

For more information on our products please review the video link below:

http://recruiting.jobvite.com/products/jobvite-in-under-2-minutes/



Original job Implementation Analyst posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

Auto-Apply to Implementation Analyst Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Implementation Analyst Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.