Implementation Consultant - Time

ADP is hiring a Client OnboardingConsultant.
Are you looking to grow your career

in an agile,dynamicenvironment with plenty of opportunities to progress?
Are you acontinuous learner who embracesongoing training, development, and mentorship opportunities?
Are you looking to be yourself

in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
If so, this may beanopportunityfor you. Read on and decide for yourself.
As a Client OnboardingConsultant ,you willcarry the ADP relationship forward after a sale andenablethefirst interaction betweenclientsandADP'sindustry-leading payroll and HR solutions.You will buildrelationshipswith clientsand seamlesslyimplementADP's technologiestoensure yourclientsachievelong-term success.Once ADP services are delivered,your efforts will have a directimpactonthe day-to-day lives ofyour clients'employees–frompaycheckstohealth benefitsandbeyond.
Youwillspendyour day ensuring your clients arecomfortable usingADP’sproducts and services.Every day, you will partner with clients to learnand understandtheir business needs; analyze existing systems, interface requirements,andbusinessprocesses; and then guide and drive clientstowards the best solution for theiruniquebusiness needs.Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy theirspecificneeds. That willkeep thingsinteresting, and our top-ranked training will help set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven environment.You are eager to learn and adapt well to change.You have a way with clients that builds rapport,establishestrust,and shines with professionalism.Over the phoneand in writing, your communication style is clear and easy for our clients to understand andtake actionon. As a result, your client satisfaction scores make you proud.Paceshould not scare you. We also have a healthy dose of fun. Not only can you find a career here,but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our peoplemake all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including aDiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the

OneTen

coalition to create one million jobs for Black Americanswithinten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about

Implementation

at ADP ,watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO:

Responsibilities
What you can expect on a typical day:
Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation.You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
Implement

ADP Technologies. You will consult with clientsandanalyze existing systems, interfacerequirements, andbusiness processestodeliver a comprehensive ADP solution.You willincorporate new processes, tools, and approaches when recommendingand implementingtheADP solution.
Partner Internally. Youwillcollaborate with ADP associates in sales and customer serviceandexchange routine information with members of the client project team, including priorities, timeliness,andissues as they arise.
Multi-Task & Communicate. Youwill work onmultiple time-sensitiveprojects andfollow-upitemsat the same time.Youwillshare essential informationwith clients andthe teams you work with at ADP.
Youadhere to a daily schedule and organize yourselfto deal with a high volume ofinbound calls.Daily phonetimemay increaseduring peakseasons,like at the close of thecalendaryear.
TO SUCCEED IN THIS ROLE

:

Required Qualifications
At least 3 years of experience working in a client service/customer service environment.
You can work overtime hours during peak seasons.
A college degree is great but not required. What's more important is having the skills to do the job.Other acceptable experiencescould include:
Experience noted above OR
Military experience where skills including teamwork, adaptability, organization, and follow-throughwill help you build team and client relationships, identify solutions, and achieve success.
YOU'LLALSOLOVE WORKING HERE BECAUSE YOU CAN:
Belong by joining one of nine Business Resource Groupstoconnect globally with networks and allies who share common interests and experiences.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back andgenerating a lasting, positive impactupon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
Jobs.adp.com
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyoneon the basis ofa disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/

t o learn more about ADP's culture and our full set of values.
Experience noted above OR
Military experience where skills including teamwork, adaptability, organization, and follow-through will helpyou build team and client relationships, identify solutions, and achieve success.
3 years of experience working in client service/customer service
Business consulting experience
Ability to work independently and with a team
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click

https://jobs.adp.com/life-at-adp/

to learn more about ADP’s culture and our full set of values.

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