Implementation Manager (Python, DevOps, Cloud, LLM)

Req ID: 348518 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Implementation Manager (Python, DevOps, Cloud, LLM) to join our team in Plano, Texas (US-TX), United States (US). We are currently seeking an Implementation Manager (Python, DevOps, Cloud, LLM) to join our team in Plano, TX (remote). \- As an Implementation Manager you will be responsible for guiding NTT AMS customers through the implementation lifecycle of the AI Code to Spec product. This includes understanding the customers' unique business requirements, configuring our platform to meet those needs, ingesting customer code, providing platform expertise, and ensuring a seamless transition to the solution. You will work closely with sales, product, and support teams to deliver exceptional customer experiences. \- Lead and manage the implementation of our NTT AMS AI product for new and existing clients. \- Conduct discovery sessions with clients to understand their business processes and technical requirements and how the installed application can automate and accelerate those processes. \- Review customer codebases (language-agnostic) to assess structure, dependencies, and feasibility for ingestion. \- Provide product and technical guidance and best practices to clients during the implementation phase. \- Guide customers on repository hygiene, modularization, access setup, and branch strategy to ensure smooth platform adoption. \- Develop and deliver client training sessions and documentation as needed. \- Collaborate with Support to communicate client feedback and influence product roadmap. \- Communicate with the support team when needed to troubleshoot and resolve technical issues encountered during implementation. \- Maintain clear and concise communication with clients and internal stakeholders. \- Contribute to the continuous improvement of implementation processes and methodologies. Qualifications \- Minimum 8+ years of experience with software development lifecycle (SDLC) practices and common source control workflows (e.g. Git branching strategies, pull requests, release versioning). \- Minimum 5+ years of strong understanding of software integration principles, APIs & Python. \- Minimum 2+ years of experience in a technical implementation, DevOps or solutions engineering role, preferably with a SaaS product. \- Minimum 2+ years of experience with Azure, OpenAI, and other cloud and LLM providers. \- 1 year of experience with Large Language Models (LLM). About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. LI-NorthAmerica