Implementation Project Manager

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Job Description - Implementation Project Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Abbott Point of Care is a global leader in providing critical medical diagnostic and informatics products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making as well as optimize resource utilization for our customers and the patients that they serve. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for respiratory, metabolic, coagulation, hematology, glucose, and cardiac function. By delivering lab-quality results in minutes, on just a few drops of blood, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.

Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with a high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The position of Implementation Project Manager is within our Abbott Point of Care (APOC) Division. It's a remote role, overseeing/managing the projects within the East Coast ( Preferred states Kentucky, Tennessee, Georgia, and Florida) and will require local travel up to 75%.

The implementation project Manager will be working on providing best-in-class project management and execution of associated tasks of the company's portfolio of products; and engage with key personnel to streamline customer processes to better facilitate patient care through the use of the company's solutions. Support Field sales team (i-STAT Solution Specialists) to deliver sales growth by assuming post-close to Test of Record implementation responsibilities. Develop new innovative strategies to implement customer solutions at an expedited rate. The Implementation Project Manager functions as a laboratory project and account manager to facilitate implementations, build product value with existing customers to minimize declining business, and support field sales during the pre-close process to drive territory growth.

What you'll work on

Facilitate project management of the Implementation and Integration of customer point-of-care solutions, taking full responsibility for post-close responsibilities to shorten Implementation to revenue time with the goal of 60 days

The Implementation Project Manager will serve as the lead implementation resource providing effective and efficient project management of product installation and integration utilizing Implementation Best Practices. Coordinate involvement of customers, local i-STAT Solution Specialists, and other resources for executing successful utilization and adoption of i-STAT products at an accelerated rate.

Protect key base business in collaboration with field sales serving as the clinical lab resource

Support i-STAT Solution Specialists with the development and implementation of strategies to secure base business and reduce loss and declining business

Cultivate growth opportunities in targeted accounts by working as the pre-close Lab technical specialist

Support i-STAT Solution Specialists with pre-close implementation-based activities to expand sales of the company's portfolio of products in existing accounts and develop new business for targeted opportunities; engage in the process of restructuring an institution’s internal processes to better facilitate patient care utilizing APOC products; make educational presentations to audiences of physicians, nurses, medical directors, departmental and hospital administration concerning the most current trends in faster therapeutic turnaround times for clinicians who require immediate diagnostic results.

Improve implementation efficiencies resulting in decreased implementation timelines of large volume, high priority, and/or highly complex implementations;

Develop and execute implementation strategies; utilize available resources effectively; lead and participate on cross-functional teams;

Develops and directs the execution of practices, projects, programs, and initiatives designed to maximize cartridge utilization

Develops strategies and directs resources necessary to deliver superior front-line customer support to the satisfaction of customers to ensure a positive impact on future sales and growth

Understand key customer needs and articulate the benefits of POCT at all levels

Maintain consistent momentum with multiple products and across multiple implementations and sales cycles

Demonstrate a thorough understanding of key product attributes and product demonstrations; product field expert

Cultivate relationships with key internal and external customer stakeholders

Ensure that all administrative tasks are completed promptly and accurately;

Mentor / train new staff; serve as lead Implementation Personnel and peer leader within the commercial organization

Travel up to 75% of the time to support business goals

Understand and comply with applicable EHS policies, procedures, and guidelines

Responsible for implementing and maintaining the effectiveness of the Quality System

Adhere to and promote the Abbott Code of Business Conduct

EDUCATION AND EXPERIENCE YOU’LL BRING IN:

Required:

Bachelor's degree or equivalent experience required; Associate's degree acceptable with comparable and relevant experience

1 year of experience in the healthcare industry

Willing and able to travel by all means of transportation (including overnight travel) up to 75% of the time to support busines s goals

Demonstrated ability to implement successful projects from start to finish

Preferred:

Bachelor's degree, preferably in Medical Technology, Nursing, Respiratory Therapy, or a related medical field of study;

Requires 3+ years of working in the healthcare field with 1+ years in a clinical hospital position

3 years of project management experience and/or demonstrated leadership role

Ability to influence and lead both with and without direct authority.

Ability to, concisely, and accurately convey communications.

Ability to confidently speak in public and lead training groups

Ability to form and develop long-term strategic and professional relationships; display socially and professionally appropriate behavior.

Ability to work independently and in groups

Demonstrated leadership skills, initiative, critical thinking, and problem-solving skills

Strong organization, time, and project management skills

Background of superior customer service by managing key relationships with facility stakeholders

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott , and Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email [email protected]
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