Implementation Specialist

RIS provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions, such as Retail Pro, to retailers worldwide. No matter how your business grows, RIS will partner with you to bring your business the right tools: Store Operations, Merchandising, and Business Intelligence, along with experienced in-house customization services.

Retail Information Systems currently has an opportunity for an Implementation Specialist. This role will include computer hardware and software configuration, troubleshooting and other technical aspects as well as inventory management, shipping and receiving.

Responsibilities:

1. Hardware configuration
2. Hardware troubleshooting & resolution
3. Software configuration
4. Shipping & Receiving
5. Documentation of hardware and software inventory
6. Physical Inventory
7. Management of loaner hardware
8. Management of rental hardware
9. Management of supply orders

1. 3 years related experience
2. Retail Pro experience a plus
3. Good communication skills
4. Strong Customer Service skills
5. Problem solving skills
6. Computer hardware and software analysis
7. Ability to adjust priorities and changes

All your information will be kept confidential according to EEO guidelines.