Import Specialist

The Import Specialist is responsible for supporting ocean and air import activities for DACHSER USA’s Air & Sea Logistics division.

JOB DUTIES AND RESPONSIBILITIES

• Coordinates customer air and ocean import shipments with shippers, truckers, airlines and steamship lines.
• Sets up bookings, arranges pick-ups for inland transportation and follows up to ensure shipments have reached their final destinations.
• Converts and verifies shipment weight and volume. Calculates rates and price conversions.
• Responsible for audit compliance with FMC regulations and Corporate policies and procedures.
• Supports local sales efforts with timely responses to emails and rate requests.
• Maintains communications with customers, carriers, vendors and other DACHSER offices.
• Performs other duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• High school diploma or its equivalent.
• Minimum 2 years of experience working in ocean and air import preferred.
• Hazardous Materials experience a plus.
• Desire and ability to provide excellent customer service required. Position will interact with customers by phone, email and in-person frequently.
• Professional demeanor, including excellent written & verbal communication skills.
• Proficiency in Windows programs, specifically Word and Excel.
• Stellar organizational skills and the ability to meet deadlines.
• Ability to work independently or as part of a team.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• No heavy lifting is expected; although exertion of up to 20 pounds of force may be required on occasion.
• Manual dexterity for the use of common office equipment, such as computers, copiers, fax machines, etc.
• Sitting for extended periods of time is common.
• Hearing and vision within average range to receive ordinary information and to prepare or inspect documents.
• This position is performed in a traditional office setting.
• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.