Job Description - Impound Clerk - Boca Raton, FL


Impound Clerk - Boca Raton, FL

 

Emerald Towing, a division of Guardian Fleet Services

 

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative tasks as needed. 

 

Essential Duties:


  • Track all impounded vehicles daily by maintaining a master list.

  • Verify VIN numbers.

  • Contact impound locations for details regarding the impounded vehicle, including details and terms for the vehicle's release.

  • Prepare, scan and send all documentation required to the appropriate agent for the release and retrieval of impounded vehicles.

  • Obtain impound updates and note details in the account management system.

  • Answer phones, filing, and other clerical duties. 

  • Other duties as assigned.  


Qualifications:                                                                     


  • ABILITY TO OPERATE A FORKLIFT

  • Reliable, strong customer service and professional demeanor

  • Ability to answer multiple phone calls in a busy setting.

  • Ability to communicate, read and write in English.

  • Accurate data entry

  • Works well under pressure.

  • Computer literate

  • Acceptable background check and drug screening.                                                                                                                                                                                             


Physical Requirements:


  • The job requires sitting, lifting, crawling, pulling, constant use of hands, significant bending and reaching.

  • Ability to lift and pull at least 15 lbs. 

  • Ability to detect and respond to visual and audible warning signals, alarms, traffic conditions, and other safety-related cues while performing job duties, with or without reasonable accommodation

  • Regularly exposed to moving mechanical parts, working outdoors in the environment can be exposed to the weather.  


 

Benefits Offered:


  • Paid Time Off & Paid Holidays

  • Medical, Dental, & Vision plans

  • $15k Employer paid Life Insurance and AD&D

  • Pet Insurance (NEW!)

  • 401(k) plan

  • Short Term & Long-Term Disability

  • Hospital Indemnity

  • Cancer Plan

  • Accident Insurance

  • Employee Assistance Program

  • Employee Referral Bonus


 

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merits, and business needs.


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