IMS Coordinator

Join McAlister Institute, a 48-year beacon in San Diego's Recovery Community.

McAlister Institute is seeking a dedicated and compassionate Incidental Medical Services (IMS) Coordinator to join our team. Reporting directly to the IMS Program Lead, the IMS Coordinator plays a vital role in providing supportive services to clients and staff within Incidental Medical Services (IMS), Withdrawal Management (WM), and residential programs. This position focuses on comprehensive care coordination, including facilitating access to housing, medical, educational, vocational, and other community-based services. The role places particular emphasis on supporting individuals with chronic substance use disorders and co-occurring mental health conditions. 

Benefits for YOU:

• 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave
• Public Service Loan Forgiveness eligibility
• 403(b) Retirement Plan + up to 6% Employer Match
• Health Insurance available the first of the month following 30 days of employment (Sharp)
• EAP

Key Responsibilities:

• Uphold and promote the mission, philosophy, values, and direction of McAlister Institute. 
• Facilitate IMS services, including care coordination and administrative support such as client scheduling, visits, and lab work. 
• Assist in medication management: delivery/pickup, inspection, eMAR entry, and storage.
• Participate in treatment team meetings, case conferences, and coordinate client care with the health care practitioner (HCP). 
• Educate clients and families on fentanyl risks and distribute Naloxone kits. 
• Assist clients with accessing community services, including housing, medical care, and mental health resources. 
• Facilitate ASAM level-of-care transitions and MAT client vitals monitoring.
• Offer comprehensive education to IMS clients, helping them understand treatment benefits, risks, and alternatives. 

• Certified/registered alcohol and drug counselor in compliance with DHCS standards. 
• Licensed and/or license eligible with the California Board of Behavioral Sciences. 
• Minimum of 2 years of behavioral health experience. 
• Proven ability to work across multiple systems, such as Probation, CWS, DDC, criminal justice, etc. 
• Strong knowledge and relationships with community resources. 
• Proficiency in maintaining up-to-date records and documentation. 
• Ability to work effectively within a team environment. 
• Bilingual (English/Spanish) preferred. 
• Ability to pass all pre-employment screenings, including education verification, a criminal background check with at least one year clear of probation or parole, a drug test, and a TB test. 
• Must have reliable transportation. 

Equal Opportunity Employer:

McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment.

Reasonable Accommodations:

McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the [email protected]., for more information. Please include your name and position you are applying for.

Work Authorization Requirement:

Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Pre-Employment:

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test.

General Information & Considerations:

Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications.

Current McAlister Institute employees may receive priority consideration for positions when they meet essential qualifications.

To Staffing and Recruiting Agencies: 

We do not solicit staffing or agency contacts for our recruitment needs. Our careers site is only for individuals seeking a job at McAlister. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes. Any such submissions will be considered unsolicited and will be ignored to prioritize our own process. We are sure you do amazing work and can give us data to support your sell. We, however, are a non-profit, and are mindful agents of our resources. We do not accept unsolicited resumes or applications from agencies. Please do not forward resumes to us or email us individually. McAlister Institute is not responsible for any fees related to unsolicited resumes/applications.