In Kind Donations Specialist

Description

About Interfaith Community Services:

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. 

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. 

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the In-Kind Donations Specialist role, you’ll focus on the objectives of Interfaith, In-Kind donations program including pantry duties, warehouse operations, fresh food rescue, donation drives, pickup of household items and furniture donations, and client move ins. It includes relationship development with clients, donors, partners, staff, and vendors to continue to grow the program’s effectiveness.

• Ensures pantry operations run smoothly by maintaining inventory in all sections.
• Sack lunch registration and maintains calendar up to date and puts away product.
• Helps Coordinate in kind donation procurement and utilization throughout the agency.
• Fields all inquiries from potential donors, partners, and staff relating to all components of the In-Kind donations program.
• Screens all incoming donations accepting or denying goods based on agency guidelines, needs, and storage capabilities.
• Monitors all daily, bi-weekly, and monthly fresh food rescues.
• Develops and maintains relationships with In Kind donation program partners.
• Creates and updates electronic inventory for warehouse.
• Communicates warehouse inventories to collaborative teams.
• Coordinates the transport and distribution of goods to agency programs as determined or per request.
• Ensures all incoming donations are reported, inventoried, stored properly and safely until goods are ready for use
• Addresses warehouse activities and operations ensuring all facilities are kept clean, organized, stocked, inventoried, and goods are accessible.
• Cross-trains staff and volunteers in related warehouse activities and operations.
• Recruits, orients, and delegates assignments to volunteers.
• Understands and ensures staff and volunteer compliance with OSHA workplace health and safety standards as well as agency policies and procedures.
• Operates all tools, equipment, and vehicles at the highest level of OSHA standards, safety, and mechanical guidelines/processes. Immediately address any concerns and malfunctions. Ensures staff and volunteers comply to operation standards and immediately reports any concerns and/or malfunctions.
• Collaborates to create and update In Kind donations program policies and procedures guide.
• Successfully communicates ongoing goals, schedules, modifications, challenges, successes, and policies, and procedures to volunteers.
• Enters daily In-Kind donations program data and activities in Raiser’s Edge, Feeding San Diego, and other software applications for immediate and scheduled data reporting.
• Updates agency’s Needs List for food, hygiene, household, furniture, and miscellaneous items, and ensures posting on social media and access by staff.
• Effectively communicates/markets In Kind donations program needs and activities, working closely with Development staff.
• Assists staff during the set-up, operations, and break-down of special events including donation drives.
• Represents Interfaith Community Services at the highest level of integrity at all times.
• Performs additional duties as assigned

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma or equivalent experience, required
• 1+ years of experience driving a box truck
• 1+ years of experience overseeing a warehouse and inventory
• 1+ years of experience working in a warehouse or nonprofit setting with a high-level of effective customer service skills and interactions
• 1+ years of experience successfully overseeing volunteers

SKILLSETS / ADDITIONAL REQUIREMENTS

• Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
• Must be organized and demonstrate strong attention to detail with the strength to be adaptable during unforeseen situations.
• Must have excellent written, verbal, and interpersonal communication skills with the ability to creatively connect ideas and resources.
• Ability to accommodate to a flexible working schedule including periodic weekend and evening hours.
• Demonstrated experience effectively managing multiple deadlines, resources, and responsibilities to effectively produce quality results under strict time constraints.
• Aptitude for utilizing critical thinking to inspire proposed solutions.
• Demonstrated experience working with a collaborative team.
• Maintain a high degree of confidentiality over all matters in the course of business operations.
• Ability to communicate effectively among a diverse workforce population and community; maintain sound working relations with all levels within and outside of the organization.
• Embrace accountability, reliability, and display a sense of ownership over work.
• Knowledge of Windows operating systems as well as Microsoft Office applications (Word, Excel, Outlook, Publisher, and PowerPoint), website databases (such as Raiser’ Edge; Feeding San Diego), and proficient utilizing web-based applications and researching Internet information.
• Possess leadership and delegation skills including wisdom, cooperation, and initiative to accomplish assignments successfully through appropriate resource allocation, innovation, and sound judgment.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

• Must be able to perform work in outdoor and warehouse settings.
• Must have the physical ability to sit for long periods of time in a vehicle, stand, walk, bend, kneel and use hands, arms and legs for dexterity and balance on a frequent basis.
• Ability to lift, carry, and balance objects weighing over 50 lbs., minimum.
• May be subjected to adverse conditions, including contact from hostile people.
• Strength to pull and push such objects as file drawers, computers, and similar office equipment and supplies.
• Prioritizes and multi-tasks work and projects requiring good memory, concentration, and analytical thinking.
• Required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace.
• Must be able to hear, see (including distinction of colors), read and communicate verbally and in writing frequently with a wide range of people from diverse socioeconomic backgrounds and origins.
• Exposure to contagious diseases (hepatitis, HIV, tuberculous, etc.).
• Exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather. 

Location: Onsite/Escondido

Hourly Rate: $24.00-$26.00

Hours: Monday-Friday: 8 am-5 pm 

EMPLOYMENT BENEFITS

· Paid Time Off

· Paid Holidays – 13 scheduled

· Flexible Work Schedules

· Medical, Dental, and Vision Insurance

· AD&D / Group Life Insurance

· Flexible Spending Accounts – Medical and Dependent Care

· Matched 401(k) Retirement Plan

· Early Release Days!

· Work Anniversary Bonuses

· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility

· Employee Assistance Plan (EAP)

· Home Ownership Assistance Program

· Casual Work Environment

· Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.