inbound call center.
phoenix , arizona
posted march 13, 2024
job details
summary
$19 - $19.01 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4490581
job details
Phoenix Call center Rep! $19 an hour~ bilingual $20 an hour 40 hours a week This Call center operates calls to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor.
salary: $19.00/ per hour
shift: First
work hours: 6 AM - 7 PM
education: High School
Responsibilities
• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team
• Complete necessary administrative work as needed and complete call logs accurately
• Other projects as assigned by supervisor.
Skills
Active Listening
Empathy
Call Center
Basic Computer Skills
Qualifications
Years of experience: 0 years
Experience level:
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Applications accepted on ongoing basis until filled.
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