inbound call center representative

inbound call center representative.

phoenix , arizona

posted 10 days ago

job details

summary

$19 - $20 per hour

temporary

high school

category office and administrative support occupations

referenceAB_4511615

job details

Job Summary: Operating in a call center environment providing outstanding customer service. Answering inbound and outbound calls, processing emails, chat and callback interactions. Work Schedule: Available shifts are from 6 am to 6 pm, Monday-Friday Weekly pay $19-$20/hr Qualifications: -Must have a HS diploma or GED -6 months previous call center experience -Computer literate -Verbal and written communication skills -Ability to make good decisions and resolve issues in a clear and calm matter

salary: $19 - $20 per hour

work hours: 6 AM - 6 PM

education: High School

Responsibilities

• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

• Perform research using available resources as needed to provide required information to callers.

• Identify and escalate more complex issues to the research team

• Complete necessary administrative work as needed and complete call logs accurately

• Other projects as assigned by supervisor.

Skills

Active Listening

Empathy

Call Center

Basic Computer Skills

Qualifications

Years of experience: 6 months

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

TW

terri wallace

+1 720 513 7716 (tel:+1 720 513 7716)

[email protected]