Inbound Sales Development Representative

About MarketStar: 

In everything we do, we believe in creating growth for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.  
  
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.  

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!    

About the Sales Development Representative: 

MarketStar is looking for a Inbound Sales Development Representative (SDR) to support our newest client. Your role as an Inbound SDR will be to engage with prospects, help them understand the value of the platform, and move them forward in the sales process by providing qualified leads to internal sales teams. As the first point of contact, you will play a key role in building the brand, creating a great first impression, and building momentum for Inside Sales Reps and the company. 

Location: Ogden, Utah Hybrid 

What will you do? 

• Convert warm leads into appointments while creating a great experience for our customers 

• Outreach to new prospects to initiate the sales process and build excitement around the product and the brand 

• Successfully meet daily, weekly and monthly KPIs to achieve established sales goals and objectives 

• Respond to incoming customer inquiries via chat 

• Manage contact info, schedules, calendaring, and communication 

• Maintain SalesForce hygeine while optimizing processes 

• Advocate for the client building interest and awareness of client’s value proposition and assess mutual fit 

• Continuous learning to maintain a current, comprehensive knowledge of client’s products and services 

• Other applicable duties as assigned 

 
What Will You Need to Succeed? 

• Experience in Business Development or Sales (SaaS experience preferrable). 

• Fluent in English (Read, Write & Speak) 

• Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience 

• High confidence and ability to quickly build trust within the first call, with strong soft skills to drive impact on the spot 

• Exceptional listening skills combined with the ability to synthesize information 

• Strong organization and time management coupled with the ability to multitask and work under pressure 

• High attention to details and follow-through 

• Excellent written and verbal communication 

• Salesforce, SalesLoft, Outreach.IO and other sales tech stack experience preferred 

What We Offer:  

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Structured learning and career development programs 

• Mental health program 

• Generous Paid Time Off policy  

• Paid medical leave 

• Child/Dependent care reimbursement  

• Education reimbursement 

• 401k match, hardship loan program, access to financial wellness advisor  

• Comprehensive healthcare coverage including medical, dental, and vision  

US Hourly: Compensation Range: $40,000 - $43,000  USD

The hourly pay for this position is between $19.23. This pay structure may also include a variable bonus component of $5,000 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.