Inboxologist

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

The Inboxologist will support our Family Medicine providers by managing EPIC in-basket management, helping ensure timely communication, efficient task completion, and high-quality patient care.

This is a full-time, Monday-Friday, on-site position. Please note that this role is not remote.

What We Offer:

• Opportunity to join a busy, growing team of providers with a strong referral base
• A practice environment that offers a “small-town feel” with the support and resources of a large health system
• A strong commitment to delivering high-quality care, compassionate patient care
• Comprehensive onboarding, training, and ongoing support to ensure success

Responsibilities:

• Interpret diagnostic test results and apply findings to disease management, coordinating care within scope of practice
• Supports the practice through efficient and timely management of provider in-basket tasks, helping to enhance patient satisfaction
• Reviews and respond to patient messages, lab results, and diagnostic reports
• Triage and respond to urgent messages, results, and other time-sensitive clinical needs
• Manage clinical orders, including prescription refills, lab orders, screening and diagnostic requests, and making referrals as authorized
• Communicate with patients by providing clinical guidance and coordinating care related to test results, medication requests, and treatment-related questions
• Accurately document all actions and communications in the EHR

Qualifications:

• Minimum of 5 years of experience practicing as a provider in Family Medicine or Urgent Care
• Experience and ability to work independently, managing commonly performed lab and diagnostic results across the lifespan-from infants to geriatric patients
• Graduate of an accredited Family Nurse Practitioner program or an accredited Physician Assistant program
• Current CPR (BLS) Certification
• Eligible for licensure in the state of Pennsylvania

Benefits:

• Competitive compensation
• Free medical, dental, long-term disability and life insurance
• Malpractice coverage through FTCA (no out-of-pocket cost) 
• Paid professional dues
• CME allowance ($2,000 + 40 hours annually)           
• PTO & holiday time-off
• 403(b) Retirement plan with employer match
• Eligible for state and federal loan repayment

Keystone Health is an Equal Opportunity Employer