Indirect Tax Manager

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

The Indirect Tax Manager will lead and manage all aspects of indirect tax compliance and audit management for Public Storage and its related entities in 40 states across the U.S. This newly elevated managerial role includes strategic leadership of the company’s Sales Tax process outsourcing to a third-party service provider, ensuring comprehensive oversight, performance monitoring, and alignment with organizational objectives. This position reports directly to the Director, Indirect Tax.

As a key leader within the tax team, the Indirect Tax Manager will direct, mentor, and support team members and collaborate closely with internal stakeholders including accounting, finance, and IT, as well as with external partners and third-party vendors. The manager is responsible for the overall integrity, accuracy, and timeliness of indirect tax compliance processes—including sales and use tax, property tax, gross receipts, business licenses, and unclaimed property—across a complex and dynamic multi-state operating environment.

The Indirect Tax Manager will play a pivotal role in steering process improvements, implementing best practices, and fostering a culture of compliance, efficiency, and accountability within the tax function.

Key Responsibilities

• Provide strategic direction and oversight for all indirect tax compliance activities, including sales and use tax, property tax, gross receipts, business licenses, and unclaimed property for Public Storage and its related entities in 40 states.
• Lead, manage, and develop the outsourced property tax team ensuring high performance and effective resource allocation.
• Oversee the end-to-end outsourcing relationship for sales tax processes, including performance management, contract compliance, issue resolution, and process optimization.
• Ensure accurate compilation, review, and reconciliation of sales data to prepare and file 200+ state and local tax returns monthly, either in-house or via the third-party provider.
• Maintain and monitor filing schedules and deadline tracking to ensure timely and accurate payment and compliance for all entities, including third-party managed properties.
• Direct communication with tax authorities, overseeing tax notice management, resolution of inquiries, and compliance with regulatory requirements.
• Lead state and local indirect tax audits, appeals, amended returns, refund claims, and internal reverse audits with a focus on risk mitigation and optimal outcomes.
• Conduct and supervise indirect tax research and advisory services, providing guidance to the business, customers, and vendors, and maintaining productive relationships with all stakeholders.
• Identify and champion opportunities for process automation, improvement, and efficiency gains, driving the implementation of approved changes across the tax function and outsourced processes.
• Monitor tax compliance for all company locations, ensuring adherence to company tax policies and the latest tax regulations.
• Oversee the monthly maintenance, integration, and enhancement of Thomson Reuters OneSource Sales & Use Compliance and its connectivity with point-of-sale and SAP systems.
• Review and update tax procedure manuals to reflect current practices and regulatory developments.
• Lead special projects and provide strategic ad hoc analysis as requested by senior leadership.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 7+ years of progressive experience in a corporate tax environment, public accounting, or a similar relevant field, with at least 4 years in indirect tax compliance or related functions.
• Minimum 2 years’ experience managing staff, projects, or processes, preferably in a multi-state or large enterprise context.
• Proven success in managing third-party vendors or outsourced business processes, preferably in tax compliance.
• Demonstrated ability to lead teams, drive process improvements, and implement automation solutions.
• Advanced proficiency with Microsoft Excel, Word, and Access; expertise in advanced Excel functions (PivotTable, VLookup, Database Query, etc.) is preferred.
• Experience with SAP and Thomson Reuters OneSource is highly desirable.
• Strong analytical, problem-solving, and decision-making skills with a solution-oriented mindset.
• Exceptional interpersonal and communication skills, with a focus on collaborative leadership and stakeholder engagement.
• Ability to excel in multifaceted, dynamic, and fast-paced environments while maintaining high standards of accuracy and timeliness.
• Experience with CMI certification is a plus.

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

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