Industrial Refrigeration Account Manager

Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team. 

Position Purpose

Secure and manage refrigeration maintenance service contract sales with determination and persistency in conjunction with personal booking plan at company approved pricing standards.

Position Responsibilities

• Effectively sell Refrigeration Programs.


• Appraise and inventory mechanical systems and equipment to determine maintenance needs and requirements.


• Interpret drawings, equipment condition, time requirements, and working conditions to accurately apply company pricing.


• Respond promptly to customer complaints and cancellations with an effective plan of action.


• Promptly follow up on any leads and referrals.


• Prepare complete, clear and concise reports, proposals, job packages, and other required company paperwork and documentation in a timely manner.


• Continue to identify prospects through cold calling, research, networking, etc. 


• Maintain contact with potential customers and follow-up periodically.


• Effectively communicate the maintenance program options and work with the customer to determine the best option for them.


• Perform miscellaneous duties as assigned by supervisor.


• Support and maintain a Lean working environment.


• Effectively work in a collaborative group to achieve results. 


• Other duties as assigned. 

Summary of Skills, Knowledge and Abilities

• Passion for sales is crucial.


• A team player with the ability to work independently and stay motivated.


• Previous service or maintenance sales experience is a plus.


• Proven sales success in a business/office environment.


• Business-to-business sales experience is preferred.


• Strong multi-tasking and organization skills.


• Ability to work in a fast-paced environment and stay focused.


• Excellent written and verbal communication skills.


• Knowledge of Microsoft Office Suite – Word, PowerPoint, Excel.


• Customer oriented focus and philosophy.


• College degree in sales or related field is a plus.


• Refrigeration or HVAC system experience preferred.

Direct Reports

• None