INFORMATION DESK REP

Minimum Level of Education Required: High School completion / GED Minimum Level of Experience Required: 1 - 3 years of job-related experience Computer literate and keyboard proficiency Utilizes the hospital computer system to provide authorized patient information Strong interpersonal skills with ability to work in a team environment Outstanding customer service skills, conflict management and problem solving skills Ability to work independently with little to no supervision and exercises good time management Ability to work in a high stress environment Manage multiple tasks while remaining focused on the overall delivery of service to hospital customers Exhibit an attitude of caring and empathy, insure fairness and concerns for all person of all economic and social levels, races and cultures and sexual orientation Accepts responsibility for mail, packages, flowers, and equipment left at the information desk and follows up on delivery to the correct location