Information Security and Quality Analyst

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 

Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

We are looking for a detail-oriented and proactive Information Security and Quality Analyst to join our team. 

In this role, you will help maintain and improve our Quality Management System (ISO 9001) and Information Security Management System (ISO/IEC 27001). 

You will support documentation, audits, and process optimization to ensure compliance, efficiency, and continuous improvement across the organization.

Responsibilities:  

• Maintain and improve documentation for ISO 9001 and ISO/IEC 27001 (policies, procedures, and work instructions). 
• Model, document, and analyze business processes. 
• Support internal audits, track findings, and monitor corrective and preventive actions (CAPA). 
• Identify nonconformities, assist in root cause analysis, and coordinate improvement actions. 
• Contribute to risk assessment and business continuity activities (ISO 22301). 
• Collaborate with cross-functional teams to enhance quality, security, and operational excellence. 
• Perform other duties as may be required, consistent with the purpose of this role.

• Bachelor’s degree in IT, Business, Engineering, or related field.  
• 2+ years of experience in quality, process, or compliance roles, preferably in IT outsourcing or tech environments.  
• Solid knowledge of ISO/IEC 27001.  
• Familiarity with ISO 9001, ISO 22301 and 31000, BPMN 2.0. and experience with ITSM tools (e.g., Jira, Ivanti), Miro, Bizagi, or similar tools will be a plus.   
• Upper-Intermediate or higher level of English (B2+). 

Soft skills:  

• Strong analytical, process-oriented mindset.  
• Proactive and committed to continuous learning and improvement.  
• Ability to create and interpret process diagrams  
• Effective cross-functional communication  

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.