Information Systems Engineer - NOC

Job Summary

Supports enterprise infrastructure and business-critical services across cloud, platform, network, storage, and virtualization environments. Responsible for monitoring, incident response, automation, operational support, and continuous improvement to ensure reliable and secure services. 

Job Responsibilities

• Monitor, maintain, and troubleshoot infrastructure, cloud, storage, networking, and container platforms. 


• Manage incidents, problem investigations, service restoration, and change activities. 


• Implement automation and Infrastructure as Code solutions to improve operational efficiency. 


• Collaborate with Engineering, Architecture, Cybersecurity, Development, and Operations teams. 


• Develop technical documentation, runbooks, and operational procedures. 


• Participate in on-call support and major incident response as needed. 

Technical Skills: 

• Linux, Windows Server, Active Directory, DNS, DHCP 


• VMware, Hyper-V, Kubernetes, OpenShift, Rancher 


• AWS (EC2, EKS, S3) 


• Networking: TCP/IP, routing, switching, VPN, firewalls, SNMP, NetFlow 


• NetApp storage, SAN, NAS, NFS, SMB/CIFS, iSCSI 


• LogicMonitor, Zenoss, Splunk, Instana, ServiceNow 


• Python, Shell, Ansible, Terraform, CloudFormation 


• Azure DevOps, Jenkins, GitHub, GitLab, ArgoCD 

Job Requirements

• Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience. 


• 3-5+ years supporting enterprise infrastructure, cloud, or platform operations. 


• Strong troubleshooting, communication, and collaboration skills. 


• AWS, Kubernetes, or related certifications are a plus.