Information Technology and Delivery Specialist

Description

We are searching for an Information Technology and Delivery Specialist. Are you an excellent communicator with a phenomenal knowledge of the latest in-car technology? Do you possess analytical and critical thinking with a commitment to customer satisfaction? If this describes you, we want to hear from you!

$17.00 Per Hour

40 Hours Per Week

Monday - Friday (Weekends Off)

Performance Toyota Fairfield is a fast-paced, fun, and cohesive team with an unmatched work culture for all employees. That's right, and you can enjoy your work yet still experience enormous opportunities for career growth and greater responsibility as you develop under a caring leadership team! Located on Rt-4 right off I-275 outside of Cincinnati

Why choose Performance Toyota Fairfield?

• Career Advancement for top performers!
• State-of-the-art-facility
• 15 Time winner of the prestigious "President's Award" for outstanding performance in sales, SERVICE and guest satisfaction!
• We offer training and certification programs to grow your career in the automotive industry!
• Flexible work schedule.

Available Employee Benefits:

• 401k retirement plans with generous company match.
• Paid Vacation and PTO Time
• Health insurance coverage plans.
• Short- and long-term disability coverage.
• Life insurance options.
• Dental and vision insurance.
• Generous employee discounts on automobile purchases, parts, and services!

Requirements

Responsibilities:

• Tech Guru: Assist customers in using their car's technology, including infotainment, navigation, and Bluetooth. 
• Phone Pairing Pro: Help connect phones for hands-free calling and music streaming.
• Customer Hero: Provide excellent service by answering questions and solving tech issues. 
• Follow-Up Star: Contact customers after delivery to ensure satisfaction and address questions. 
• Stay Informed: Keep up with the latest car technology and updates. 
• Always Learning: Attend training to enhance tech knowledge and customer service skills.
• Stay Organized: Document customer interactions and share feedback with the team. 

Qualifications:

• Tech Savvy: Familiarity with in-car technology like navigation, Bluetooth, and smartphone integration. 
• People Person: Enjoys helping others and creating great experiences. 
• Clear Communicator: Simplifies complex tech concepts for easy understanding. 
• Problem Solver: Thrives on tackling tech-related challenges. 
• Organized: Excellent at follow-ups and maintaining order. 
• Eager Learner: Enthusiastic about staying updated with new gadgets. 
• Tech-Friendly: Comfortable with smartphones, mobile apps, and creating how-to videos. 
• Driver's license: Must have a good driving record.
• Performance Toyota Fairfield is a drug-free workplace.
• Nice to Have: Experience in customer service or technical support, especially in the automotive field, and comfort with modern car technology. 

If you're passionate about in-car technology and helping others, we’d love to have you on our team!