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SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business (SDVOSB) delivering a broad spectrum of professional services to the U.S. Government and private sector. Backed by decades of hands-on experience in federal acquisition and procurement, we provide agile, best-in-class commercial solutions that drive mission success.
Our strength lies in our people—especially the veterans whose leadership, discipline, and dedication shape everything we do. At SteerBridge, we don’t just hire talent—we empower it, creating meaningful career paths for those who have served and those who share our commitment to excellence.
We’re looking for a highly motivated IT Engineer to help run and improve our enterprise IT environment. This role is ideal for someone who has been hands-on with computers for years, enjoys solving problems, and wants to grow quickly in IT operations, systems, and security. You’ll be on the front lines supporting employees and system teams, but this is not a dead-end helpdesk role. You’ll work closely with our enterprise IT and security operations teams, get exposure to modern tooling, and take on real ownership as you grow in our security enterprise.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
What you'll do!
- Provide Tier 1 / Tier 2 IT support to employees (hardware, software, access) Troubleshoot laptops, peripherals, operating systems, and SaaS tools
- Support onboarding and offboarding (devices, accounts, access)
- Manage tickets and communicate clearly with users
- Escalate issues appropriately while learning how to resolve them independently
- Help manage the device fleet (MDM, patching, replacements)
- Assist with identity and access management (SSO, MFA, permissions) Document fixes, workflows, and common issues
- Look for ways to reduce repeat problems and manual work
- Assist with security-related tasks (phishing reports, endpoint alerts, audits)
- Enterprise IT operations at scale
- Modern endpoint management and security practices
- Identity and access management fundamentals Incident handling and escalation
- How IT and security work together in a real business
- This role is designed to grow.
- Strong performers can progress into: IT Operations Systems Engineering Security Operations Cloud / Identity roles
- At least 1 year of hands-on IT support or helpdesk experience
- Strong curiosity and problem-solving mindset
- Basic scripting (PowerShell, Bash, Python) Ability to learn quickly and take feedback
- Good communication skills, especially explaining technical issues to non-technical users
- Sense of ownership — you see problems and want to fix them
- Windows and/or macOS troubleshooting
- Building, repairing, or upgrading PCs
- Basic networking concepts (DNS, Wi-Fi, VPNs) Familiarity with ticketing systems (or willingness to learn) Exposure to Microsoft 365, and modern SaaS tools
- Homelab or personal technical projects
- Interest in security, systems, or cloud technologies
- Experience in an MSP, campus IT, or fast-paced support environment
- Certifications: CompTIA A+, Network+/CCNA, Security+
- You won’t just reset passwords all day
- You’ll be trusted with real responsibility
- You’ll work with people who care about doing things the right way
- You’ll be mentored by senior IT and security engineers
- You’ll have a clear path to level up
What You’ll Learn
What We’re Looking for Required Bachelor’s degree in Information Technology, Computer Science, or a related field.
Technical Experience
Nice to Have
Why This Role Is Different
$75,000 - $85,000 a year
A salary commensurate with experience will be offered.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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