Information Technology Manager

Work for an educational consulting firm as an

IT Manager ! This position is a permanent/direct hire opportunity located in Castleton, NY

This position directs and manages information technology (IT) helpdesk staff and oversees and coordinates the helpdesk and support operations. This position will also manage school district IT-related services, district customer relations, and district-based IT staff.

What you need to know:Salary: $75,000-$90,000Location: Castleton, NY (onsite)Hours: 8 AM – 4:30 PM, Monday through Friday (1 hour lunch)Travel: Regional travel to German Town and Hoosick (milage reimbursed)What you need to apply:Minimum experience: 4 years as a IT Manager coming from an education environment.Education: Bachelors in Information technology.Software Skills: Experience with installation of computer hardware, and software, LAN & VAN base environment.Experience working with vendors and networking and help desk.A typical day as an IT Manager might include:Manages a team of 20 people, handling IT issues for about 23 schools.The IT manager ensures responsiveness and timely communications.Coordinates proper scheduling, coverage, and assignment of trouble tickets.Supports end users and ensures customer satisfaction; user account creation and maintenance; remote online support; computer system and software maintenance and repair; assists with computer equipment selection, purchasing, and installation; troubleshoots and resolves computing issues; assigns, escalates, and follows-up on trouble tickets.Proactively communicate alerts, notices, and announcements to the appropriate parties.Creates and delivers technical training to staff, users, and district users.The position requires strong organizational, customer service and communication skills, strong troubleshooting and problem-solving skills, the ability to manage vendors, and advanced knowledge of helpdesk management solutions.K-12 school technology and work experience is a plus.The incumbent will do other IT-related work as assigned.Want to know more? Call the Nesco Resource Latham, NY office for more information today and ask for Sarah!

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
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