Responsibilities:
- Conduct system audits to evaluate workflows, configurations, data integrity, and compliance with internal and regulatory requirements.
- Analyze business processes to identify inefficiencies, risks, and improvement opportunities.
- Map current-state processes and design optimized future-state workflows.
- Develop and implement quality standards, controls, and governance procedures for system and process management.
- Partner with technical and business teams to translate operational needs into system and process enhancements.
- Support change management by providing documentation, training, and guidance on updated systems and procedures.
- Lead continuous improvement initiatives through root cause analysis, automation recommendations, and best-practice adoption.
Requirements:
- Bachelor’s degree in Information Systems, Business Administration, Engineering, or a related field (or equivalent experience).
- 3+ years of experience in systems analysis, quality assurance, process improvement, or a related role.
- Strong knowledge of databases (SQL or equivalent)