Information Technology Technician

The IT Technician’s role will involve supporting and maintaining IT systems within a busy manufacturing environment to maximize availability, efficiency and cybersecurity.

Tasks will include troubleshooting hardware, software, and networking issues across a complex IT environment as well as setting up and configuring new systems and software.

Our ideal candidate has exceptional computer skills with excellent problem-solving skills and the ability to work with end users to address issues and 

Below is a summary of job duties, as well as minimum requirements for qualification:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under limited supervision and acting on own initiative and direction, essential duties and responsibilities include the following:

· Provide end-user technical support for desktop systems and peripherals

· Troubleshoot hardware, software and network issues

· Install and configure hardware and software 

· Repair or replace desktop and server hardware and supporting power and network infrastructure

· Monitor and upgrade 

· Create and maintain technical documentation

· Train users on new software and technologies

· Support and assist the IT sys admin

· Provide remote technical support where required

· Other duties as assigned.

MINIMUM REQUIREMENTS

• Exceptional IT skills
• Experience installing and maintaining desktop and server versions of the Windows operating system
• Familiarity with common desktop and server hardware, software and peripherals
• Excellent diagnostic and problem-solving skills
• In-depth understanding of diverse computer systems and networks
• Good knowledge of cybersecurity best practices
• Excellent communication skills
• Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) will be      an advantage
• Degree in Computer Science and/or relevant IT experience

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.