Infra Support -IT Analyst

Infra Analyst.

• Coordinate
  with other Client groups and vendors regarding requirements, operating
  system requirements, additional hardware requirements and
  costs  
  
• Create
  strategy and plan to provide qualified infrastructure platforms, and be
  able to execute the defined plan.  
  
• Perform
  Cybersecurity assessments according to enterprise and organizational
  requirements  
  
• Train
  end user(s) on the operations of new equipment, workstation software,
  networking, etc  
  
• Troubleshooting
  problems on platforms including; Citrix, RealVNC, VDI,
  Linux, MacOs, Windows OS, iGel technology and other
  workstation connected hardware as well as Telecom.  
  
• Experience
  in configuring DNS, NTP, Proxy, etc, for MQ workstations.
  
• Consultant
  for questions regarding infrastructure, compatibility, backup, and
  configuration issues  
  
• Provide
  strategy for immediate and future upgrades/patching of hardware and
  software applications   
  
• Providing
  supporting documentation for validation and testing of
  upgrades   
  
• Drive
  the validation of new and existing systems by providing technical design
  information to assure GMP data integrity   
  

How You’ll Succeed: 

• Perform
  technical requirements gathering and analysis of business and
  manufacturing IT infrastructure   
  
• Coordinate
  with other Client groups and vendors regarding requirements, operating
  system requirements, additional hardware requirements and
  costs  
  
• Create
  strategy and plan to provide qualified infrastructure platforms, and be
  able to execute the defined plan.  
  
• Perform
  Cybersecurity assessments according to enterprise and organizational
  requirements  
  
• Train
  end user(s) on the operations of new equipment, workstation software,
  networking, etc  
  
• Troubleshooting
  problems on platforms including; Citrix, RealVNC, VDI,
  Linux, MacOs, Windows OS, iGel technology and other
  workstation connected hardware as well as Telecom.  
  
• Experience
  in configuring DNS, NTP, Proxy, etc, for MQ workstations.
  
• Consultant
  for questions regarding infrastructure, compatibility, backup, and
  configuration issues  
  
• Provide
  strategy for immediate and future upgrades/patching of hardware and
  software applications   
  
• Providing
  supporting documentation for validation and testing of
  upgrades   
  
• Drive
  the validation of new and existing systems by providing technical design
  information to assure GMP data integrity   
  

What You Should Bring: 

• GMP
  knowledge and training  
  
• Cybersecurity
  principles knowledge and training  
  
• Strong
  problem identification and resolution skills  
  
• Strong
  communication skills  
  
• Customer
  focused  
  
• Technical
  growth and application  
  
• Experience
  working in Parenteral manufacturing  
  
• Teamwork/Interpersonal
  skills
  
• Understanding
  of Manufacturing safety & quality 
  
• Strong
  Service Delivery skills using ITIL framework
  
• Available
  to work on Saturdays and Sundays