Infrastructure Design Technician

Genesis10 is currently seeking an Infrastructure Design Technician with our client in the financial industry located in Charlotte, NC. This is a 12 + month contract position.

Responsibilities:

Responsible for internal network order fulfillment and designing circuit paths within the network
Accountable for producing an accurate design layout record that demonstrates an understanding of the network, and documentation to support network failures and maintenance activity
Design/Redesign Layer 1 circuit layout records in TIRKS database to accurately reflect the network build including DWDM, SONET, TDM, Ethernet and IP across the Network
Resolve any inventory discrepancies in accordance with the EIRG/FIRG database and job aides
Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customer need
Understand the fiber cable configurations in relations to above solutions
Maintain and Support Network Infrastructure records in all applicable applications
Process orders according to SLAs on time performance and quality standards
Manage the assigned queue demonstrating strong time management skills and commitment to customer excellence
Provide technical support to internal and external customers for engineering, installation and testing as required for the successful completion of all network orders
Perform project-based duties based on organizational grown demands

Requirements:

Knowledge of optical networking equipment such as Ciena, Fujitsu, Alcatel/Client
Knowledge of telecommunications inventory systems such as TIRKS, OMNIvue, WMS, WFMT, BOSS
Knowledge of inside plant fiber optic structured wiring design, construction, and operations
Excellent Written and verbal communications skills
Able to demonstrate teamwork, and strong problem-solving and analytical skills
Self-Motivated and works independently to achieve KPI expectations
Able to follow established procedures to fulfill order requirements accurately and efficiently
Exhibit continual learning and development by improving job skills through on the job training and all available learning pathways
Robust technical understanding of voice, data, ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules
Expert understanding of design, including both on net and offnet routing requirements
Ability to work in multiple design systems both legacy and next generation
Ability to quickly evaluate challenges and make recommendation for remediation
Attention to detail to ensure entrance and exit criteria met in accordance with the Customer expectation
Ability to efficiently and accurately design and process internal network orders
Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery
Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, Access and provision DACS cross connects

Desired skills:

Experience designing infrastructure circuits in a telecommunications network

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
• ccess to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• ccess to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.