Infrastructure Engineer

Manifest Solutions is currently seeking an Infrastructure Engineer for a position in Bridgman, MI.

• Firewall planning, configuration, installation and maintenance for Cisco ASA, Fortigate firewalls and FTD’s
• Participate in a rotating on-call schedule to provide 24x7 support.
• Develop and plan network incident resolution, configuration audit and updates, as well as vulnerability remediations.
• Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.
• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Prepare technical documentation including procedures, manuals, and reports.
• Review and adhere to budgeting and approval processes while assisting with annual and project planning.
• May provide training and mentoring, as well as work direction, to others on the team.

Experience:

• Seven years in direct support of Network Operations in a large enterprise environment, preferably within the utility or energy sector. ServiceNow or similar ITIL experience is a plus.
• An advanced understanding of network communications technologies and an demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects.?
• Proficiency in networking protocols (TCP/IP, DNS, DHCP)
• Strong knowledge and experience with IPAM-DDI solutions
• Knowledge of network security practices
• Experience with configuring and support with hardware (routers, switches, firewalls)
• Experience with network monitoring tools (Splunk, Solarwinds)
• Knowledge in routing and switching protocol, WAN technologies including MPLS, Point to Point, MAN and Wireless; LAN technologies including LAN design standards and best practices, Data Center network Design and Wireless solutions; and security standards with firewall, design and best practices
• Experience in Unix/Linux
• Excellent communication skills, both written and oral, with the ability to clearly communicate complex findings and present them to ensure audience appeal at various levels of the organization and with clients

Licenses/Certifications: Cisco CCNA/CCNP