Infrastructure Engineer I - II - Onsite, Yuba City, CA

Summary

 The Infrastructure Engineer I-II is a role that sits at the core of our enterprise infrastructure. With minimal supervisions, this position supports critical systems and services including Active Directory, Office 365, Type 1 Hypervisors, Presentation Systems, and network/storage infrastructure. This position requires a strong technical foundation and is ready to take ownership of mid-level projects while collaborating with senior engineers on complex initiatives. 

Essential Functions

1. Manage and maintain enterprise infrastructure systems including Active Directory, Office 365, presentation systems, and Type 1 Hypervisors.
2. Assist in implementing and supporting Data Loss Prevention (DLP) policies and contribute to the execution of a Data-Centric Security Architecture.
3. Participate in the design and configuration of LAN/WAN networks and tiered network storage solutions.
4. Troubleshoot and resolve infrastructure-related issues across servers, networks, and virtualization platforms.
5. Monitor system performance, availability, and capacity, and perform routine tuning as needed.
6. Collaborate with security, applications, and support teams to ensure infrastructure aligns with organizational needs and best practices.
7. Document infrastructure procedures, system configurations, and updates.
8. Support infrastructure-related projects, upgrades, and migrations.
9. Provide Tier 2/Tier 3 support and escalate issues appropriately.
10. Coordinate configuration and deployment of virtual servers, web servers, storage arrays, firewalls, and switches.
11. Assist Network team with the design, configuration, implementation and administration of LAN and WAN to include components such as switches, routers, links, cabling, operating systems.
12. Manage backup systems for network servers including replication to off-site DR datacenter, and backup retention based on audit standards.
13. Provide routine to advanced technical support for telecommunications and related equipment and software.
14. Maintain accurate records for hardware and software inventory, maintenance, and registration, ensuring compliance with software licensing. 
15. Diagnose and resolve simple or complex network and server problems to ensure minimal disruption of mission-critical systems and applications.      
16. Communicates resolution timeline with internal customers, including follow-up communication.
17. Aid in upkeeping of the business continuity and disaster recovery plans and maintains current knowledge of plan executables.
18. Other responsibilities as assigned.

Required Skills and Abilities

1. Excellent communication and documentation skills, both verbal and      written.
2. Excellent organizational skills and attention to detail.
3. Solid troubleshooting and analytical skills.
4. Good understanding of system and network security best practices.
5. Ability to manage multiple priorities and work independently or as part of a team 

Education and Experience

1. Bachelor’s degree in Computer Science, Information Technology, or  related field preferred.
2. 3–5 years of experience in infrastructure engineering or systems administration.
3. Hands-on experience with: Active Directory (user/group administration, GPOs, domain services),  Office 365 (Exchange Online, Teams, SharePoint administration), Presentation systems for application and desktop delivery, Type 1 Hypervisors, Network storage (SAN/NAS concepts and basic management), LAN/WAN networks (basic design, configuration, and troubleshooting), and DLP policies and basic data security awareness
4. Progress toward certifications such as MCSA/MCSE, VMware VCP, Citrix CCA-V/CCP-V, or Network+.
5. Experience with hybrid cloud environments (Azure, AWS) is a plus.
6. Familiarity with automation/scripting (PowerShell, Python).
7. Exposure to infrastructure monitoring tools (e.g., SolarWinds, Netwrix, WhatsUp Gold, Dynatrace).

Physical Requirements and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Prolonged periods of sitting at a desk and working on a computer – 7 to 8 hours per day.
2. Light lifting, carrying, pushing and/or pulling objects up to 25 lbs.
3. Intermittent walking and bending.
4. General office environment: works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels. 

Work Location
This is an on-site position at our Corporate Headquarters in Yuba City, CA. 

Compensation Range

The company anticipates offering  an hourly range between $32.17 and $64.05 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions.

Annual Merit Increase

Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results.

Comprehensive Benefits Package:

We provide a robust benefits package designed to support your health, financial security, and work-life balance including:

• Medical, Dental & Vision Insurance options
• Voluntary Lines including hospital indemnity, accident, and critical illness policies
• Company Paid HRA (with enrollment in certain health plans)
• Company Paid Basic Term Life Insurance
  • Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees
  • $25,000 for part-time employees
• Company Paid Long-Term Disability Insurance for Full-Time Employees
• Company Paid Telehealth Services Membership (Teladoc)
• Company Paid Employee Assistance Program (EAP)
• 401(k) Retirement Plan
  • Employer-funded safe harbor contribution of 3% of employee's eligible earnings
  • Discretionary employer match on employee contributions 
• Flexible Spending Accounts
  • HSA
  • Medical FSA
  • Dependent Care FSA
  • Limited Purpose FSA
• Paid Time Off
  • Vacation accruals based on status and tenure within company
  • 12 sick days accrued annually for full-time employees
  • 1 hour for every 30 hours worked for part-time employees
  • 11 paid holidays
• Travel Expense Reimbursement
  • All necessary and work-related travel expenses will be reimbursed in accordance with company policy

The preceding list of duties does not include all tasks and responsibilities that may be required with this position. Additional tasks may be assigned, as departmental and operational needs require.