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In-Home Furniture Repair Technician

Job Description - In-Home Furniture Repair Technician

Description

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

YOUR RESPONSIBILITIES


  • Live Our Vision, Values and Beliefs every day

  • Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers

  • Maintain a clean, neat, and orderly work area

  • Promote a safe working environment

  • Provide quality assurance and quality control feedback

  • Exhibit flexibility and adaptability to changing job requirements





OUR REQUIREMENTS


  • Sense of teamwork, ownership, urgency, and attention to detail in your work

  • Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods

  • Outstanding communication & problem-solving skills to provide first-class customer service

  • Ability to work in a fast-paced challenging environment

  • Ability to visit clients in assigned geographic territory

  • Must pass a background check, drug screen and MVR





PHYSICAL REQUIREMENTS


  • Ability to lift and mobilize items from at least 75 lbs.












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