As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
Maintain a clean, neat, and orderly work area
Promote a safe working environment
Provide quality assurance and quality control feedback
Exhibit flexibility and adaptability to changing job requirements
OUR REQUIREMENTS
Sense of teamwork, ownership, urgency, and attention to detail in your work
Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
Outstanding communication & problem-solving skills to provide first-class customer service
Ability to work in a fast-paced challenging environment
Ability to visit clients in assigned geographic territory
Must pass a background check, drug screen and MVR
PHYSICAL REQUIREMENTS
Ability to lift and mobilize items from at least 75 lbs.
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