Inserter Operator Specialist

Wilson-McShane Corporation, a third party administrator for Taft-Hartley funds, is seeking a full-time Inserter Operator Specialist in our Bloomington, MN office. 

The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $28.80 per hour.

Essential Duties and Responsibilities include the following:

• Operate and maintain mail production equipment, including printers, inserters, postage meters, and related finishing equipment
• Setup production jobs, load materials, and verify job specifications before processing
• Monitor equipment performance and production quality to ensure accurate and timely completion of work
• Perform quality control checks on printed and mailed materials to meet company and client standards
• Prepare and process mailing data in compliance with USPS requirements and postal regulations
• Troubleshoot basic equipment and production issues and escalate concerns when necessary
• Maintain accurate production and quality records
• Maintain a clean, organized and safe work area
• Support process improvement and documentation initiatives
• Collaborate with internal and external parties to ensure objectives are clearly identified and achieved
• Other duties and projects as assigned

To perform the job successfully, an individual should have the following qualifications:

• Experience operating digital print equipment
• Proficient with Microsoft Excel, Word, Outlook, and Teams 
• Experience in mailing and printing
• Preferred basic knowledge of USPS and mail sorting regulations 

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service: Respond promptly to requests for service and assistance
• Communication: Listen and ask for clarification when appropriate, respond to questions, write clearly and informatively
• Professionalism: Approach others tactfully, react well under pressure, accept responsibility for own actions, follow through on commitments, be a team player
• Dependability: Follow instructions, respond to management direction, keep commitments
• Attendance & Punctuality: Consistently at work and on time, ensure work responsibilities are covered when absent
• Adaptability: Adapt to changes in the work environment and able to prioritize duties
• Quality: Demonstrate accuracy and thoroughness, look for creative ways to improve and promote quality, monitor own work to ensure quality
• Quantity: Meet productivity standards, complete work in timely manner, strive to increase productivity, work quickly and manage multiple tasks at the same time
• Judgment: Display willingness to make independent decisions when needed and include appropriate people in decision-making process