Inside Account Manager Valve Services

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning.  We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

As a Valve Services Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to enhance your skills, expertise, and career development opportunities across the industry. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills.

How you’ll make an impact:

• Schedule, prepare, and coordinate scope of work with customer and team


• Perform job walks as needed at customer sites to gather job scope information


• Ensure opportunities are handled timely and properly


• Produce proposals for service, parts, valve assemblies, valve repairs, or any combination


• Proactively follow up on open opportunities


• Offer alternative solutions for customers as needed


• Complete orders from start to finish in AWC .NET system


• Set up part numbers and place orders with vendors for any needed material


• Source and assist with staging material for service jobs


• Proactively and reactively expedite on open orders


• Line out subcontractors


• Coordinate equipment rental deliveries and retrievals


• Update team on schedule changes


• Review, create and submit quality documentation to customers


• Assist with tracking, managing, and coordinating valve core returns/exchanges


• Build and maintain customer and vendor relationships


• Offer practical and creative alternatives to AWC processes that increase AWC chances of closing orders quickly and efficiently

Skills you’ll need:

• Must be a team player with the ability to work with cross-functional teams to achieve common goals


• Sense of urgency, high energy with high accountability


• Ability to clearly communicate (verbal and written via phone, e-mail, etc.)


• Proficient with Microsoft Office with an emphasis on Microsoft Excel


• Be available and responsive immediately when needed


• Willingness to be on call for after-hours & weekend support periodically

Here’s what will set up apart:

• 4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering)


• 2-5 years of industry experience


• Base level knowledge of  Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.

The Rewards

• Employee Stock Ownership Plan (ESOP)


• 401(K) Match


• Competitive Pay


• Medical, Dental and Vision Insurance Package


• Life Insurance


• Paid Time Off and Holiday Pay


• Career Development Opportunities

About AWC

As employee-owners, we seek to develop fulfilling careers by pushing ourselves to deliver better, safer, more effective automation solutions. We do this through strategically partnering with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. Our team of over 600 employee-owners embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.