Inside Channel Account Manager - Owl Labs

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  

About the Inside Channel Account Manager – Owl Labs: 

Inside Channel Account Managers are responsible for managing and growing a portfolio of Owl Labs channel partners through primarily remote engagement. This role focuses on increasing partner productivity, pipeline generation, and revenue contribution by establishing a consistent cadence, structured enablement, and strong execution. This role emphasizes scale, structure, and repeatability across a broad partner base. 

We’re looking for a strong channel seller, a builder, problem-solver, and self-starter who wants to make a meaningful impact. They will bring innovation, integrity, accountability, and a willingness to roll up their sleeves to move the business forward. 

The Owl Labs team values curiosity, hustle, adaptability, and a willingness to do the work, drive strategy, solve customer problems, support teammates, or in finding smarter ways to grow. Success at Owl Labs comes from leading like an owner and creating measurable impact. 

Location: Salt Lake City, UT - Hybrid 

What Will You Do? 

• Manage and grow a defined portfolio of reseller and distribution partners through primarily remote engagement. 

• Drive partner accountability to pipeline, revenue, engagement, and Owl Labs priorities through consistent cadence and follow-through. 

• Influence partners to prioritize Owl Labs within their seller motions and reinforce the company’s value proposition and use cases. 

• Segment partners by performance, potential, and engagement, and build targeted action plans for high-potential, underperforming, and inactive accounts. 

• Support the onboarding, activation, and ongoing productivity of new and existing partners. 

• Deliver virtual enablement sessions on products, programs, and sales motions, and translate initiatives into clear, actionable partner guidance. 

• Support partner-led opportunities through qualification, positioning, progression, and consistent execution of sales plays and partner programs. 

• Conduct regular partner check-ins and business reviews to maintain engagement, identify gaps early, and turn them into action plans. 

• Maintain accurate CRM records for activity, pipeline, forecasting, and reporting, using data to identify trends and growth opportunities. 

• Work cross-functionally with marketing, distribution, field, and other internal teams to improve outcomes and drive scalable, repeatable execution across the partner base. 

What Will You Need to Succeed? 

• Proven experience in channel sales, inside sales, or partner management, with the ability to influence indirect revenue, drive partner activity, and create measurable business impact. 

• A builder mentality with a proactive, self-starting, and solutions-oriented approach to problem-solving, execution, and continuous improvement. 

• Strong ownership, accountability, and operational discipline, with the ability to manage multiple partners and priorities with urgency, follow-through, and attention to detail. 

• Grounded, resilient, and collaborative communication skills, with a preference for substance, preparation, candid communication, and thoughtful solutions over buzzwords or theatrics. 

• Experience working cross-functionally across sales, marketing, operations, distribution, and field teams in support of shared business goals. 

• Comfort using CRM and modern tools, including AI, to track pipeline, support forecasting and reporting, and improve prioritization and efficiency. 

• Curiosity, adaptability, and a willingness to roll up your sleeves to support teammates, solve customer problems, and grow in a remote-first environment; knowledge of reseller and distribution sales models is required, and UC, AV, SaaS, or hardware sales experience is a plus.

What We Offer:  

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Structured learning and career development programs 

• Mental health program 

• Generous Paid Time Off policy  

• Paid medical leave 

• Child/Dependent care reimbursement  

• Education reimbursement 

• 401k match, hardship loan program, access to financial wellness advisor  

• Comprehensive healthcare coverage including medical, dental, and vision