Inside Sales

Description

Essential Functions and Responsibilities:

• Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast multi-tasking environment.

• Ensures will-call area is organized, functional, and all orders are accounted for.

• Accurately and time fills orders for customers.

• Checks and packs material to be delivered.

• Facilitate strategies to complete all delivery methods accurately and efficiently.

• Assures accuracy in inventory utilizing all company policies and procedures.

• Process and expedite orders, customer returns and returns to vendors in an accurate and timely manner.

• Works closely with buyers to locate product and ensure timely delivery.

• Communicates effectively and participates positively as a team member.

• Willingness to be flexible, including working overtime, and performing responsibilities not specifically identified in the job description and assuming new responsibilities for the betterment of Austin Hose.

Requirements

• High School Diploma or GED equivalent preferred.

• 1-3+ years’ experience in Customer Service related Industry and Sales preferred.

• Ability to quickly learn and become proficient with Austin Hose warehouse and delivery methods, techniques, and procedures.

• Ability to use MS Office, proficiency in MS Excel and basic understanding and navigation of Trulinx setup and maintenance.

• Ability to effectively communicate with customers/peers/supervisors.

• Attentive to detail and ensure accuracy in customer orders.

• Must be able to pass random drug test.