Inside Sales

About us:

Davis-Standard is a global leader in the design, development and distribution of extrusion and converting technology. Our system, encompasses over 14 product lines to support manufacturing applications and customers in a wide variety of industries, including automotive, building & construction, consumer products, medical and packaging. Our company has manufacturing and technical facilities in the United States, Canada, China, Germany, Finland, Switzerland and the United Kingdom.

Responsibilities:

• Make outbound calls and respond to customer inquiries for spare parts quickly and efficiently


• Answer phone calls and emails in a professional manner


• Accurately confirm replacement parts to meet specifications


• Build rapport with customers


• Collect customer information for future follow-ups


• Upsell services and make product recommendations


• Close sales and meet and exceed company quotas


• Enter quotes and orders into Epicor


• Identify sales opportunities


• Support order picking and shipping as required


• Staying informed about product and service information updates

Job Requirements:

• High School Diploma is required; College Diploma in Business Administration and or equivalent is preferred


• Minimum of 2 years Inside sales experience


• Energetic, self-motivated, client focused is a must


• Strong technical aptitude with the ability to read mechanical and electrical drawings


• Working knowledge of MS Office suite of products


• Self disciplined with excellent organizational and time management skills


• Strong prospecting, negotiating and closing skills


• Strong communication skills - English verbal and written is required


• People oriented and experienced in rapport building


• Ability to sell and promote


• Working knowledge of various technology and software programs


• Ability to be flexible with work hours to meet occasional customer urgent requests


• Ability to potentially travel up to 10% of the time


• Previous experience with Epicor is an asset