Inside Sales

7419 Lindbergh Dr, Gaithersburg, MD 20879, USA

Req #13
Thursday, January 4, 2024
Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 6,000 employees in more than 300 locations the U.S. and Canada. FBM’s core values – safety first, a focus on customers and team members, honesty and integrity – form the foundation for an outstanding customer experience that is recognized across the industry.
Inside Sales Professionals

are a talented group of individuals that are capable of discovering sales opportunities on a consultative basis and able to turn leads into new customers. The

Inside Sales Professional

will play a key role in expanding our sales activities to support our fast-growing business. This position requires that the individual primarily handles front counter sales focusing on customer relationship, managing sales of the company's products and services, tracking, investigating, and reporting sales information providing customer service while interfacing with external vendors.
At

FBM

we believe in doing business with integrity and being the Company of Choice for both our customers and our team.
Come build your career with an exciting and growing organization within the building products industry!
Dependable and great work ethic
Basic understanding and knowledge of building materials
Code and input customer orders, pricing information and additional data into the computer system
Provide excellent customer support through knowledge of our products and their applications
Continuously improve and maintain in-depth product knowledge
Coordinate deliveries with Operations staff
Assist walk-in customers
Handle and resolve customer issues
Assist Outside Sales Representatives as needed
Maintain effective communication with customers, management, and Outside Sales Representatives
Focus on securing the profitable sales opportunity with each customer through excellent selling, service and problem-solving
Effective at up selling and cross selling
Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses and availability
Maintain stock levels on the sales floor and in the stockroom
Operate and balance cash register daily
As needed, initiate telephone calls to customers to generate sales
Respond swiftly and courteously to customer complaints or inquiries
When required, participate in monthly and/or annual physical inventories
Support our company values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being the company of choice for both employees and customers
Other duties may be assigned
After receipt of conditional offer of employment, must be able to pass drug screen/physical/background check.
Skills and Abilities:
Strong verbal and written communication skills.
Bilingual candidate highly preferred.
Computer Savvy
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Relationship builder with repeat customers.
Works well under pressure and with a sense of urgency.
A principled approach to work, including honesty and integrity
A friendly and supportive work environment
Competitive pay an incentives
Excellent benefits including: Medical, Dental and Vision plans, 401(k)
FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable State and Federal law

7419 Lindbergh Dr, Gaithersburg, MD 20879, USA

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