Inside Sales Account Specialist

Job Summary:

United Enertech is seeking a positive and self-motivating candidate for Inside Sales Representative. As an Inside Sales Representative, you will provide assistance to customers as they quote and purchase air movement control products such as louvers, dampers, roof curbs, and life/safety needed for a wide variety of commercial and industrial building projects. The Inside Sales Representative will be responsible for taking calls from customers, prospective customers by effectively selling the company’s products and related services based on the needs and applications of our valued customers.

PRIMARY RESPONSIBILITIES:
Manage and develop business relationships with assigned accounts.
Provide a high level of customer service in a timely, effective and efficient manner
Communicates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Identifies advantages and compares organization's products and services.
Makes contact through telephone and email to existing and prospective customers to present products and information.
Follow up on submitted quote request and project management for existing orders.
Monitor and follow up on active jobs and quotes
Develop technical understanding of company products and their applications
Act as first responder for customer call-in requests regarding products or services
It is essential that this position provide good communication between the customer, engineering and the production teams in order to accomplish a positive customer experience
Process and enter sales orders and quotations thru internal pricing program
Do project take offs for customers as needed
Maintain project schedules in quote/project management system ensuring timely project management including: Submittals, drawing approvals, Delivery Schedules
Other tasks as assigned.
Participates in trade shows as needed.
Less than 10% travel to visit key accounts annually
Education and Experience
Bachelors Degree preferred but not required
2 or more years experience in the HVAC industry preferred
Minimum 2 years experience in similar role (Inside Sales/Account Executive/Product Management)
Skills and Qualifications
Highly developed interpersonal and analytical skills.
Experience with Project Management preferred
Ability to read and interpret documents such as engineering drawings preferred
Ability to calculate figures and amounts such as discounts, percentages
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have strong knowledge of MS Office and the Windows environment, including Word, Excel and Power Point.
Excellent verbal and written communication skills.
Detail oriented, professional attitude, reliable
Strong time management skills
Sincere desire to help others
Strong attention to detail
Ability to work independently and within a team with emphasis on accuracy and timeliness
Must possess a personal need to consistently produce accurate and thorough results
Proven problem solving, leadership and listening skills
Product and application knowledge (or the ability to quickly learn it)
Strong technical aptitude
Ability to work in a fast-paced environment and handle multiple tasks
Strong administrative and organizational skills

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 35 pounds at times.
Must be able to access all areas of the facility to determine needs.
May require travel.

Schedule:

8:00 AM to 5:00 PM Monday Friday