Inside Sales Advisor

Inside Sales Representative

Southwind | Home Services

• Mission, KS (In-Office)
• $16.83–$18.00/hr + commission
• Total Compensation: $55,000–$60,000
• Schedule: 4 weekdays (Monday–Friday) + 1 weekend shift

Company Overview

Southwind is a leading innovator in the home services industry, operating a portfolio of best-in-class brands including 1-800-GOT-JUNK?, You Move Me, DreamLawn, Shack Shine, and Fountain Comfort Group (HVAC). With over 65+ locations nationwide, Southwind is built on delivering world-class customer experiences while creating meaningful, long-term career opportunities for our teams.

Our Inside Sales team plays a critical role across all brands serving as the first point of contact for customers, driving revenue, and ensuring every interaction reflects the high standards Southwind is known for.

Position Overview

As an Inside Sales Representative, you will handle inbound and outbound customer interactions across Southwind’s family of home service brands. You’ll educate customers, recommend services, book jobs directly into the system, and ensure a seamless experience from first call to service completion.

This role is ideal for someone who thrives in a fast-paced, goal-driven environment and enjoys converting conversations into real results.

What You’ll Do

• Answer inbound calls and manage outbound follow-ups with professionalism and urgency
• Actively listen to customer needs and recommend appropriate home service solutions
• Book services directly into scheduling systems with accuracy
• Provide clear pricing, service options, timelines, and expectations
• Confirm job details and ensure smooth handoff to Operations teams
• Maintain detailed and accurate customer records in CRM systems
• Follow up with customers to reinforce value and ensure satisfaction
• Resolve issues, troubleshoot concerns, and escalate when needed
• Consistently meet or exceed performance metrics, including:
  • 50 inbound/outbound calls per day
  • 3+ booked services/customers per day
  • $1,000+ in daily booked revenue

Why Choose Southwind?

• Competitive base pay + commission with uncapped earning potential
• Clear growth paths into senior sales, training, or leadership roles
• Award-winning culture recognized as a “Best Place to Work” and “Fast 50 Company”
• Comprehensive benefits package including:
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Life insurance and optional HSA/FSA
• High-energy, supportive team environment focused on development and success

What You’ll Bring

• Strong verbal and written communication skills
• Ability to succeed in a high-volume call environment
• Excellent organization and time management
• Self-motivated with a team-first mindset
• Comfort using CRM systems and Microsoft Office tools
• Prior experience in inside sales, customer service, retail, hospitality, or call centers preferred
• Interest in home services (experience helpful but not required)