Inside Sales & Client Service Coordinator

Collier Seawall & Dock is a trusted marine construction company committed to delivering high-quality work with integrity, fair pricing, and on-time performance. With a team of seasoned professionals, we partner closely with our clients from site evaluation through final construction to ensure every project is done right. Our long-standing customer relationships reflect the pride we take in our craftsmanship, service, and reputation for honest, reliable work.

Position Summary

The Inside Sales & Client Services Coordinator is a client-facing, high-activity role responsible for generating new opportunities, supporting multiple departments, and ensuring a smooth experience from first contact through project handoff. This role blends inside sales, cold calling, administrative support, and front-line customer interaction and is ideal for a recent graduate eager to build a career in sales, marketing, or business operations.

This position requires someone who is motivated, adaptable, and thrives in a fast-paced environment where initiative and follow-through matter.

Essential Duties and Responsibilities

Inside Sales & Lead Generation

• Conduct outbound cold calling and direct marketing efforts to generate service and construction leads


• Quickly learn and confidently communicate Collier’s products and services


• Follow up on inbound inquiries and proactively re-engage prospective clients


• Support the sales process from initial contact through deal close

Client Intake & Front-Line Support

• Serve as a client-facing point of contact—welcoming customers, gathering project details, and setting expectations


• Act as a receptionist-style intake resource, ensuring client information is accurately captured and routed


• Schedule follow-ups and hand off qualified leads to the appropriate team members

Cross-Department Support

• Split time supporting key areas of the business, including:
  
  
  
  • Service department
  
  
  • Permit coordination
  
  
  • Construction operations
  
  
  
  


• Provide administrative and sales assistant support as deals progress


• Transition the prospect to internal team members once projects are ready to be finalized

Training & Growth

• Participate in on-site training, coaching, and hands-on learning


• Develop the ability to meet customers in person and take service leads directly


• Grow into increased sales responsibility and client ownership over time

Qualifications

Education & Experience

• No prior experience required


• Degree or coursework in Business, Marketing, Sales, or a related field preferred


• Strong communication skills—comfortable on the phone and in person


• Ability to learn products and processes quickly


• Highly organized with strong follow-through

Knowledge, Skills & Abilities

• Ambitious and motivated with a desire to grow


• Strong sense of urgency and accountability


• Action-oriented


• Comfortable wearing multiple hats and supporting where needed

Company offers eligible employees health benefits, paid time off and 401(k) plan.