Inside Sales & Rental Specialist

Woods Machinery is seeking a highly motivated and customer-focused Inside Sales & Rental Specialist to join our dynamic team. In this role, you will be the first point of contact for contractors, landscapers, and businesses looking to rent or purchase equipment. You’ll play a key role in building customer relationships, coordinating rental transactions, and supporting the outside sales team.

Key Responsibilities:

Customer Engagement & Sales

• Develop strong relationships with contractors, municipalities, and walk-in customers.


• Recommend equipment solutions tailored to customer needs, promoting both compact construction and outdoor power equipment (OPE).


• Support daily showroom activity and conduct outbound sales calls to drive revenue.

Rental Operations & Coordination

• Create rental agreements and coordinate equipment deliveries, pickups, and returns.


• Monitor rental fleet condition, availability, and utilization.


• Work closely with the Service Department to ensure fleet readiness and proper maintenance.


• Identify underperforming units and help implement strategies for improved fleet performance.

Product & Industry Knowledge

• Stay current on product features, equipment specs, and industry trends.


• Confidently communicate benefits and recommend solutions for diverse applications.

Sales Process & Reporting

• Prepare accurate quotes and manage the full sales cycle from inquiry to fulfillment.


• Maintain CRM records and collaborate with internal departments to ensure a smooth customer experience.

Team Collaboration & Support

• Work cross-functionally with the Parts, Service, Sales, and Rental teams to deliver a seamless customer experience.


• Provide post-sale follow-up and help resolve issues to ensure customer satisfaction and loyalty.

Qualification & Skills: 

• 2+ years of inside sales, rental, or customer service experience (equipment, construction, or automotive preferred)


• Strong sales, communication, and negotiation abilities


• Ability to prioritize, multitask, and work independently in a fast-paced environment


• Proficient with CRM software and Microsoft Office (Excel, Outlook, Word)


• Customer-first attitude with the ability to build relationships across a diverse client base


• Organized, detail-oriented, and results-driven

Requirements:

• High school diploma or equivalent (required); Bachelor’s degree in Business, Sales, Marketing, or related field (preferred)


• Prior experience in inside sales or equipment rentals, preferably within the construction or equipment industry


• Must pass a background check and drug screening
  

Benefits:

• Base Salary + Guaranteed Monthly Commission


• Health, vision & dental insurance


• Paid time-off


• 401K Retirement Plan with company matching


• Company supplied work attire


• Career advancement opportunities


• Manufacturer sponsored training


• Company outings and monthly lunch


• Discounts offered on products sold by the company


• Referral bonus

About Us:

Woods Machinery is a second-generation family owned business providing equipment sales, rentals, and product support since 1984. Woods Machinery represents the best compact equipment available in the marketplace by aligning with world class and industry leading manufacturers. Woods Machinery is the authorized dealer for Bobcat, Morbark/Rayco, Finn, Wacker-Neuson, Exmark, Scag, Stihl, Redmax and other leading brands.

Please visit www.woodsmachinery.com to learn more about us, our products, and services.